Murray Transfer And Storage
Mover in Jacksonville, North Carolina
Google rating
4.0
Ratings counted
21
Are 1 or 2 star
14.3%Above typical
The rating breakdown
3 of the 21 ratings in Google’s published star breakdown for Murray Transfer And Storage are one or two star.
Worked out from 21 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Jacksonville
9.3 percentage points higher than the middle of the 8 listings in Jacksonville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 57.1% | |
| 4 star | 4 | 19.0% | |
| 3 star | 2 | 9.5% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Murray Transfer And Storage at 14.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Murray Transfer And Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Murray Transfer And Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We recently closed on our newly built home just one day before Murray Transfer and Storage movers arrived, and this has been the worst experience out of all our military moves. The movers caused extensive damage to various areas of our home, including the front door, front siding, dining room walls, hallway walls, stair walls, sitting room walls, carpet on the stairs, and kitchen floors.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 75%
- Professional and courteous2 · 50%
- Turned up when they said1 · 25%
Counted across the 4 four and five star reviews we have read for Murray Transfer And Storage. A review can mention more than one thing.
In their own words
This company was awarded our moving contract by TRANSCOM/DOD for our Permanent change of Station (PCS). Pack team was incredible and the load team was too! Load team Ed, Kurston, Melton, Chante, and Morgan 11 out of 10 stars. These guys were professional, fast, and knew what they were doing. Pack team Tim and Lucas They were willing to work around in different rooms at different times so as they packed we could clean and made the experience as best as it could be.
We appreciate you sharing your positive experience, Steve. We value your opinion and we're thrilled to know your move went smoothly. A sincere thank you for your service, and wishing you all the best in your new surroundings!
Workers showed up on time. They were efficient, helpful, and set everything up for us. They didn’t complain and were very understanding of our autistic son. Would highly recommend!
We're so pleased to hear we were able to accommodate your needs and that you found our crew to be pleasant and helpful. Our goal is always to provide our customers with a smooth and stress-free move. We hope your family is settling in comfortably.
I haven't used them but my husband works here and the people are really nice and work hard but it can be hard to hear them or them hear you cause of the phones but other then that it's a great place
Patricia, thank you!
Professional and efficient working crew unloaded us from a PCS. They were very courteous of where all of my stuff went and made sure they set me up for an easy move. Appreciate them!
We really appreciate your feedback, Kasey. We're glad to hear the crew took good care of you. We're always happy to hear how we've improved the moving experience for our service men and women. Best of luck in your new surroundings!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- paint2
- room2
What the company says about itself
Taken from Murray Transfer And Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“Δ Your Move, Our Priority With over 70 years of experience, we deliver the reliable”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Checklist Contact Locations GET A FREE ESTIMATE Moving What Matters Streamlined Moves.”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…in Fayetteville and New Bern, NC. “With 24/7 monitored alarm and camera systems, gat”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…trolled facilities at select locations. Fully Insured, Hassle-Free Claims As a fully insured”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- showmelocal.comdirectory