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My Guys Moving & Storage

Mover in Richmond, Virginia

Google rating

4.8

Ratings counted

37

Are 1 or 2 star

2.7%Around typical

The rating breakdown

1 of the 37 ratings in Google’s published star breakdown for My Guys Moving & Storage are one or two star.

Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other movers in Richmond

This company2.7%
Typical mover in Richmond3.5%

0.8 percentage points lower than the middle of the 21 movers in Richmond we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3491.9%
4 star
25.4%
3 star
00%
2 star
00%
1 star
12.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is My Guys Moving & Storage at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous15 · 50%
  • Worked hard and fast9 · 30%
  • Turned up when they said5 · 17%
  • Careful with belongings3 · 10%
  • Price matched the quote1 · 3%
  • Kept in touch1 · 3%

Counted across the 30 four and five star reviews we have read for My Guys Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewJulie A.4 years ago
Our crew of Brad, Tony, Mike & John were on time, friendly, and professional. They worked quickly and treated our furniture with care. Our move actually came in under budget because they worked so fast and never took breaks. In addition the office staff was efficient, helpful, and responded to questions promptly without ever trying to be salesy like another place I called. Would definitely recommend using My Guys!
Reply from the business

Julie some review speak for themselves! Thanks for the business.

5-star Google reviewSang L.4 years ago
Mike answered all of my questions. I had Joe and Devon for my movers and they made the whole moving process so easy! They were responsive to all my questions and were very careful with moving all of my furniture! If I have another local move, I definitely will be using them again!
Reply from the business

Sang thanks for this 5 star review and the business. You had 2 experienced movers. We love this type of feedback and we are proud of the fact that 60% of our business is repeat and referral. So please use us again and make referrals!

5-star Google reviewDonna N.4 years ago
The best moving experience I’ve ever had and I’ve moved several times. Anthony, James B, and Guy were amazing. So helpful and caring. My apartment complex has wood floors and they even put all the sticky felt tips on the legs of my furniture before setting it down which was extremely helpful as I wouldn’t be able to lift many of the pieces of furniture to do it myself. I just can’t say enough wonderful things about all of them. So friendly and pleasant. If I ever need to move again I will definitely use My Guys.
Reply from the business

Donna thank for your business and this excellent review. Seem there is little I can add. Thanks again

5-star Google reviewMarilyn R.3 years ago
My Guys moved me recently to a new location and met all of my expectations. Working with Dave Tindall was a pleasure. I did a lot of my own packing and boxes and packing paper were dropped off at my home within hours, sometime minutes, of my request which was very helpful. If I had questions I would receive an immediate answer. When the actual move took place they were on time, very professional and handled my belongings with care. I would definitely recommend their services.
Reply from the business

Marilyn, thanks for your business and this great review. We were happy to help you out with your move to Avery Point. We offer all our customer free packing material. Living close to me got you quicker service! I hope you enjoy your new home! Thanks again and please do recommend our service.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers5
  • quick work4
  • pricing3
  • scheduling3
  • personable staff3
  • moving heavy furniture3
  • care with belongings2
  • timely responses2
  • careful with furniture2
  • piano move2
  • nice to deal with2

What the company says about itself

Taken from My Guys Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Publishes a licence or operating numbersays on their website
    Show the text this came from

    “…and insured. We operate under USDOT license number 2455961. Our Virginia Intrastate for Hire Certi”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Moving Companies in Northern Virginia Licensed and Insured? What is Their USDOT Number”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “& Storage today by filling out our free estimate form . Do Moving Companies Provide a Co”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “10 years in a row Free moving estimates Family owned and operated All employees are trained”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…and more. Warehouse Storage Our 24/7 surveillanced and climate-controlled 23”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…in Northern Virginia Licensed and Insured? What is Their USDOT Number and State L”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire My Guys Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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