MyStorage Decatur
Self-storage facility in Decatur, Alabama
Google rating
4.9
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 16 | 88.9% | |
| 4 star | 2 | 11.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 33%
- Price matched the quote1 · 11%
Counted across the 9 four and five star reviews we have read for MyStorage Decatur. A review can mention more than one thing.
In their own words
Friendly and professional staff!! Great price to rent my own storage building!!
I had a great experience today purchasing a storage unit from MyStorage Decatur. The facility is clean, has reasonably priced storage units, and Jeff was a pleasure to work with. Jeff assisted me with purchasing and was able to deliver the storage unit to my home within an hour of me leaving the office. I'm extremely satisfied that I decided to go with them.
We are happy you are pleased with your purchase. Thank you for your business.
Great customer service, office staff was very helpful and Gave me well instructions on where and how to enter my unit .
Thank you for the 5-star review, Nicole!
our delivery guy was AWESOME! He was precise about where I wanted it. and I absolutely love it
Brandi, Thank you so much for sharing. We love happy customers! We will make sure to pass along your kind words to the delivery driver, Jeff.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff5
What the company says about itself
Taken from MyStorage Decatur’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…online rentals and online bill pay 24/7 to make your experience quick and easy.”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory