National Storage

FIX THE GATE TO THE ENTRANCE! it's been broken for nearly a week! I spend more here than for rent, and the longer you're here the more they charge you. About 50 every year. Plus since it's not cubesmart now when you pay your bill they charge you 10 for a convenience fee, nothing about this place is convenient. Install some mirrors on the corners, I've almost been t boned numerous times when people come flying in and I'm trying to load my stuff in my unit

National Storage presented one of my most frustrating experiences. The monthly fees continuously increased (price was never the same each month)and if I was even a day late, I faced additional charges of up to $100, with no consideration given to my circumstances. Furthermore, if payment is not made within 20 days, they apply multiple locks to the storage unit. I would not recommend this company based on my experience.

Have had a unit for almost 2 years, the prices goes up once a year. I'm currently paying more than my rent. The first time it happened they mailed the notice to an address I've never lived at. They gave me a month at the original price because it was their error. I fixed my address with the MANAGER. I go to pay my bill this month and it's up just under $50. So we call the manager says " it says in your contract blah blah blah" I said we again didnt get a notice. She read off the incorrect address again.

I've maintained two storage units for my businesses at national storage for over 7 years and I've seen several ownership changes and multiple rate increases in the past 7 years to the point that I just had to clear one storage unit out because I could no longer afford to pay for both units..other than the frequent price increases the facility is always clean but unfortunately the rate increases are very frequent and very substantial so I'll be clearing out my other storage unit there as well and moving all my…

DO NOT WASTE YOUR MONEY HERE, AND AFTER I EMPTIED MY STORAGE, I HAD TO BLOCK THEM FROM CONTINUOUSLY, TEXTING AND EMAILING ME THAT MY PAYMENT WAS DUE, BUT WHEN I CALL, THEY SEEMED TO HAVE NO RECORD OF THE ACTIVITY, THEIR PRICED WAY TOO HIGH AND THE PRICES ARE NOT WHAT THEY HAVE ON THE BOARD, YOU CAN HARDLY NEVER SPEAK TO A REAL PERSON AND BOTH MY INDOOR AND OUTDOOR WERE 700 SOMETHING TOGETHER, THE OUTSIDE IS SUPPOSED TO BE CHEAPER, THEY NEVER CORRECTED IT, I HAD MY OWN INSURANCE ADDED, THEY STILL CHARGED ME FOR…

Such a bummer. I have 2 units, the location is great and the customer service was fantastic. Since I’ve had the units (2 years) they have turned into all virtual and increased the rates by $100 causing the units to be impossible to afford. Guess I’m looking for a new location.

I would like to say something good but unfortunately they're constantly raising their prices their employees never get back with you they're late fees are ridiculous they are not open 24 hours and honestly I've had nothing but problems with …

If you like your rate going up yearly then this is your place. Paid probably 150 when it was cube smart then national bought it price went up now come August its going to be $225 its not even 24 hour access I have a 10 by 20