National Storage
Self-storage facility at 400 Salem Dr in Owensboro, Kentucky
Google rating
4.9
Ratings counted
481
Are 1 or 2 star
2.1%Around typical
Google carries other listings under this name in Owensboro. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2), the other listing (3).
The rating breakdown
10 of the 481 ratings in Google’s published star breakdown for National Storage are one or two star.
Against other listings in Owensboro
1.8 percentage points lower than the middle of the 16 listings in Owensboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 446 | 92.7% | |
| 4 star | 15 | 3.1% | |
| 3 star | 10 | 2.1% | |
| 2 star | 4 | 0.8% | |
| 1 star | 6 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is National Storage at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 26%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for National Storage. A review can mention more than one thing.
In their own words
Tony, at National Storage is absolute gold! 🥇 He went completely above and beyond to make my storage experience smooth, stress-free, and incredibly easy. It is so rare to find this level of world-class customer service nowadays. He is professional, kind, and truly cares about helping people. If you need storage, do yourself a favor and come see Tony—he is the absolute best!
Hi, Jeanie. We are thrilled to learn that you had a positive experience with us!
The manager Toni was extremely helpful and professional in his dealings with us . If need arises again I will definitely use national storage on Salem drive again . Toni was not only respectful but also experienced and helped us with an any issues that arose . I would definitely recommend national storage on Salem drive to my friends .
Hi, Beatrice. We appreciate the kind words and are glad we could provide you with a positive experience!
The gentleman Tony running the place was very helpful and explained things very well. First time renting and didn’t know what to expect and the man took time to make sure I understood everything I needed to know. Great experience. Thank you!
Hi, Emma. Thanks for taking the time to share your positive experience. We truly appreciate it!
Amazing experience! Tony is the BEST! He took his time and helped me get the right unit for my needs. If you need storage, go see Tony at National Storage! If I could give more than 5 stars I would! Great, Great place!!!
Hi, Rhonda. We appreciate the kind words and are glad we could provide you with a positive experience!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- unit selection43
- clean units15
- reasonable rates5
- phone setup3
- locked fence2
- secure location2
- spacious units2
- online rental2
- easy in and out2
- gated property2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews