National Storage
Self-storage facility at 918 W 4th St in Owensboro, Kentucky
Google rating
4.8
Ratings counted
38
Are 1 or 2 star
2.6%Around typical
Google carries other listings under this name in Owensboro. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2), the other listing (3).
The rating breakdown
1 of the 38 ratings in Google’s published star breakdown for National Storage are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Owensboro
1.3 percentage points lower than the middle of the 16 listings in Owensboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 34 | 89.5% | |
| 4 star | 3 | 7.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is National Storage at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast4 · 27%
- Professional and courteous4 · 27%
Counted across the 15 four and five star reviews we have read for National Storage. A review can mention more than one thing.
In their own words
Jody was very personable in helping me find a unit that would fit my needs! Answered all my questions and was interested in getting me the best deal! The unit was clean and exactly what I needed to store items that I didn’t want to use my home space for but didn’t necessarily want to get rid of. Lots of security in place and peace of mind! Highly recommend this place! Lots of options as far as in different size units and climate controlled units for added protection.
Hi, Cindy. Your feedback is highly appreciated. Thank you for the review!
It was very quick and easy to rent a storage building online and they answered all my questions over the phone.
Hi, Sheryl. We appreciate the kind words and are glad we could provide you with a positive experience!
I've been leasing my storage unit on 4th and sycamore for over two years now. Kaila and Amanda, the two wonderfully polite people who have facilitated every need or request I have thrown at them since National acquired the property. I'm …
Hi, Cj. Your feedback is highly appreciated. Thank you for the review!
Very courteous and professional. I am out of state and within minutes the entire business exchange was completed. I would definitely advise anyone to consider this business when seeking a storage company.
Hi, John. Thank you so much for leaving us a stellar review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- unit4
- rent3
- clean unit3
- courteous staff3
- cleanliness3
- property3
- unit sizes2
- friendly management2
- security2
- email2