No Limit Moving and Relocation LLC
Google rating
4.7
Ratings counted
451
Are 1 or 2 star
7.3%Above typical
The rating breakdown
33 of the 451 ratings in Google’s published star breakdown for No Limit Moving and Relocation LLC are one or two star.
Against other listings in Memphis
4.7 percentage points higher than the middle of the 21 listings in Memphis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 412 | 91.4% | |
| 4 star | 5 | 1.1% | |
| 3 star | 1 | 0.2% | |
| 2 star | 3 | 0.7% | |
| 1 star | 30 | 6.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is No Limit Moving and Relocation LLC at 7.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for No Limit Moving and Relocation LLC, counted by matching the words they used.
- Damage to belongings10 · 34%
- Late, delayed or a no-show6 · 21%
- Crew conduct5 · 17%
- Items missing or never delivered3 · 10%
- Price rose after the quote2 · 7%
- Stopped responding2 · 7%
Counted across the 29 one and two star reviews we have read for No Limit Moving and Relocation LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Guys arrived late, are slowwwwww, and took several breaks. Still waiting on them to call me back to complete the job. Owner said he would return the next day to finish the job. Tried calling/ texting from my phone several times no answer but when I called from another number got an answer then he transferred me. None of my furniture was wrapped and major damage to my brand new table and cedar chest.
You were upset because your bill was high. You refused to pay your bill so I deducted $168 from your bill to satisfy you. You then still complained. We also did extra work for you without charge... You are just a cheap customer who thought she could hustle or con us!
UPDATE: I called to schedule my move two weeks in advance. I was told I had to pay for two hours and the deposit up front. They charged my cc more than the quoted amount. I tried reaching out by email but no one ever responded. I canceled the service but it's shady to charge someone more than the quoted amount. The owner of the company called to explain the extra charge to my cc.
Credit card company charges a 6% charge when using credit cards. There was a lack of communication on your end.
A two-man team led by Brandon moved me to Cordova from Memphis (Deloach Street) on July 30, 2024. Since then I've been waiting for the company to address the broken washer and the missing screws and the unfinished reassembly of furniture that Brandon promised to address. I will not go into the details of the two hours plus late arrival, the many breaks taken and still costed, or the texts and phone calls made to have this nightmare end.
We will be in contact to discuss.
This man is a con man, we agreed on one price and he tried it raise it , after we completed our contract and while in the middle of doing the moving process this guy tried to make me pay him more money and his guys separately. Please do not be fooled by this man. He damaged the rest of my property and allowed my items to get wet, he spoke to me disrespectful as if I didn’t pay him extra, he wouldn’t complete my move and he didn’t, he left everything to be rain on and damaged out of greed.
Mam, you were evicted and your belongings we're already on the front lawn. You daughter called me at 9pm at night and asked if I could help. I agreed to come and help. After getting there I also agreed to come back with my own truck with no truck fee to help.
Horrible experience. I called two weeks in advance to get a quote and explained everything to the person who answered, including that I lived on a second floor, would be moving to a second floor, and needed to take some items to my storage unit. He provided the deposit amount and hourly rate, nothing more. When I finally booked my move, all I received was the deposit amount and hourly rate.
We apologize for your experience. We will do better to make sure service agreements are sent out on time. Thank you for your choosing us. Be blessed!
I’m editing this review because they took our phones and did the reviews for us - I would NOT call this moving company good AT ALL. they showed up an hour late to the already two hour window they originally told us, complaining about how the move from yesterday kept them until 1 am. I was originally sympathetic, assumed something weird happened. My daughter has a one bedroom apartment, it took the eight and a half hours. They charged me for the “long walk” to the elevator which was one short hallway.
You were satisfied with the service at the time of service completion. You even tipped the movers for a great job and customer service. The Tv was already wrapped when we moved it, therefore we could not test it.
DO NOT USE THIS COMPANY!!!!!!!!!! If the rating system was able to post a Zero, Brandon, the owner, would have this nailed. This guy has some of the worst interpersonal skills I’ve ever come across in all my years of business! If you have to use them: Here are some of the things to watch out for dealing with them that may happen to you, from my experience. • No Limit & Relocation Moving Company uses electronic contract documents. When you sign/initial EVERY page, also put in the date with your initials.
You are a scammer and you never used our services.
DO NOT USE THIS COMPANY!!!I used this service because it is black owned and so I wanted to support. Well let me tell you, worst mistake of my LIFE. Now they arrived on time however they played music, it's not that I didn't mind the music but ask before you go playing music on speaker phone in someone's house. They moved slow but acted as if they were moving fast. I had all of the beds broke down to speed the process up however that was a waste. They were supposed to wrap and pad my items this didn't happen.
We apologize for your experience. Feel free to give us a call to make things right.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous144 · 42%
- Worked hard and fast85 · 25%
- Turned up when they said24 · 7%
- Careful with belongings24 · 7%
- Kept in touch14 · 4%
- Price matched the quote11 · 3%
Counted across the 342 four and five star reviews we have read for No Limit Moving and Relocation LLC. A review can mention more than one thing.
In their own words
This moving company absolutely delivered, even on a tough job. From the start, they were friendly, professional, and negotiable on pricing, which I really appreciated. The move involved some heavy, awkward items and tight spaces, but the crew handled everything with skill and patience. They showed up on time, worked hard the entire day, and treated my belongings with care. Despite the challenges, nothing was damaged, and they went the extra mile to make sure everything was set up the way I wanted in my new place.
Thank you for choosing us!
Listen… when I say No Limit Moving and Relocation came through for me, I mean that. I was dealing with a stressful situation and needed help fast, and Brandon stepped in and handled everything with professionalism, efficiency, and real care. From the first conversation to the final box, the entire process felt organized and smooth. What really stood out to me was not just Brandon’s leadership, but the teamwork between him and his son.
Ms. Dede! It was our pleasure. We got your back and will never let you down! You can always count on No Limit!
This company went over and beyond! They were met with some adversity but still got my furniture here and safe! Professional and booked immediately … I appreciate Brandon and Erica and Andrew who got my move done! If you ever need to be moved even last minute……BOOK THEM!!! They are the truth and will definitely get you at a reasonable price as well!!! Thank you for all you do!!! No Limit Moving & Relocation! Dont book nobody else I’m telling you!! They was on top of things!!!
Thank you for your business!
Giving 4-stars since I can't give 3.5, which I would say is more appropriate. I'll start with the cons: 1. They didn't wrap any of my furniture, not one piece 2. A part of my vanity mirror that's used to adjust the lights is gone (could've been avoided had #1 been done). Luckily, the manufacturer still had the part in stock, although I still had to pay for it 3. My box spring didn't fit up the stairs, and they ended up not disassembling it to get it up, although they advertise this service.
We appreciate the positive feedback and will strive to be better than ever! FYI, the knob to your mirror just fell off when we flipped it over. However, I still have the knob and just forgot to give it back.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff26
- affordability18
- professional movers13
- timeliness11
- last minute availability8
- quick move7
- polite movers5
- moving crew5
- prompt arrival3
- efficient unloading2
What the company says about itself
Taken from No Limit Moving and Relocation LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“…for local and long distance moves! Since 2010, No Limit Moving and Relocation has bee”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“TN No Limit Moving Call for a Free Quote! top of page Home About Us Memphis, TN”Raw text captured from the page, including any surrounding navigation.