Nordtrans Déménagement & Entreposage

First they contacted me the night before moving to change my dates, then they asked to change the time, then they confirmed to respect the date and time I book one month earlier. When I did the booking I told them what I have and I expect that one car will not be enough they confirmed that one car will be ok. Three men showed up on the moving they did not hav’ e enough blankets or boxes . I called the manager Sasha who said he gonna pass by with some materials to help but he never showed up.

After receiving my quote, I called to reserve the moving date. Two days later, I had to call again because the receptionist had lost my information. So I called again, and now I realize she didn't understand anything; it's like she doesn't speak French. All she did was answer "Yes." She told me she would send me an email to confirm the reservation. I doubt she will. She seemed completely clueless when I asked her questions. Pathetic. I don't want anything to do with them.

Sadly, I would not recommend this moving company. I had to move for the second time in two months as the apartment I moved to had a lot of issues. I was recommended Nordtrans by a neighbor advising they were fast and inexpensive. My move was a 3.5 on the third floor with no elevator to a second floor with no elevator. The apartments were 10 minutes from eachother. I have 2 herniated discs and a pinched nerve in my spine so I hired movers as I'm not suppose to lift things.

I have a mixed review for this company. Two movers caused much damage to my walls and broke my antique sofa. They were polite but clearly un-experienced. The company reimbursed me an amount but not enough to compensate for my damage goods. The insurance offered is a a joke as they estimate by sofa to be 50$ while it is worth x10 more. I am giving them 2 stars instead of 1 star as they were reasonable and accepted that a mistake was made and I appreciate that.

We hired this moving company to move our apartment to our new home, and unfortunately, the service was terrible and very unprofessional. The movers took far too long and were not careful with our belongings. They put tape directly on our wardrobe, which removed paint they also bent and scartched the bottom and sides. They also hit and bent parts of our fridge, and only one mattress was properly protected.

The first time, in 2010, we were very satisfied. So, in 2014, we called again, and were still satisfied. The third time, on November 27, 2020, we were really disappointed, and it will be the last time. Upon arrival, the two young amateurs, one of whom was a student (Zack), informed us that there would be a $50 fee per 100kg item. Do you think we had a choice but to refuse? Is this a new policy? It never happened with the other two moves.

We got their service in 2015 and we were impressed by two guys who carried our big furnitures. So we decided to go with the company this year as well. This time they send two guys who were slow and kind of lazy. They were inexperienced as we understood later on. There is a dent on our drier which we discovered after they left. There is another damage in front our tv cabinet as well, it needs a touch up with stain (if we can find the same stain).

I just want to start by saying I used ChatGPT to put my experience into something everyone could understand, and that didn't involve too much emotion (because I was upset!), but used facts instead and translated it. I have a small 3.5-room apartment and no appliances. ⭐ 1 star – Unprofessional, manipulative, and avoid at all costs This company handled my move very poorly.