North American Moving Services
Moving and storage service in Homestead, Florida
Google rating
4.3
Ratings counted
6
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 6 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 5 | 83.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for North American Moving Services, counted by matching the words they used.
- Damage to belongings1 · 100%
- Items missing or never delivered1 · 100%
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for North American Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible service!!!! The packing was mediocre, the items got damaged under their packaging service 2 weeks delayed in receiving our items and they shipped only 70% of our household The remaining items took over 3 additional weeks to receive Several pieces of furniture severely damaged Missing cables, screws and important pieces to rebuild most of our furniture. Our mattresses hanging on the OUTSIDE of the truck!!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 75%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for North American Moving Services. A review can mention more than one thing.
In their own words
Very professional, and great communication throughout the entire process. Really appreciated the several times they called to check in and make sure everything was going smoothly.
These guys are awesome! Not only did I just use them for the heavy lifting of my own personal move, I have been recommending them to my homebuyers and sellers for years. Best of all, they are a local business in South Miami-Dade, capable of local and cross country moving. Do not hesitate to call them. They really care about you and your personal property. Professional and quality service. 5 Stars!
They came out to pack my stuff for and upcoming move and were extremely professional and genuinely some of the nicest people I've ever met!! They made the whole process look easy. I wish I could give more stars!
Old school movers, I appreciate you and thank you for allowing me to park on your lot. I appreciate the courtesy.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff2
What the company says about itself
Taken from North American Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“Van Lines has great standing with the Better Business Bureau in Homestead and around the country. Ou”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Van Lines Trusted Moving Experts Since 1933 About North American Become An Agent Fi”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“L 33031 Call: (800) 228-3092 Start your free quote now! Moving From Moving To NEXT 32100 S”Raw text captured from the page, including any surrounding navigation.