Northshore Moving Company
Google rating
4.0
Ratings counted
27
Are 1 or 2 star
25.9%Well above typical
The rating breakdown
7 of the 27 ratings in Google’s published star breakdown for Northshore Moving Company are one or two star.
Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Lafayette
22.1 percentage points higher than the middle of the 15 listings in Lafayette we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 20 | 74.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 25.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Northshore Moving Company at 25.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Northshore Moving Company, counted by matching the words they used.
- Crew conduct4 · 67%
- Late, delayed or a no-show2 · 33%
- Stopped responding2 · 33%
- Damage to belongings1 · 17%
Counted across the 6 one and two star reviews we have read for Northshore Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Two men showed up to deliver my bed today. One was new on the job, the other was without a doubt the rudest and most argumentative delivery person I have ever encountered. Because my bedroom is small(11'x11')and I had literally just spent six months remodeling it from ceiling to floor and refinishing the built-in furniture I asked them to remove the existing mattress and box springs before they brought in the new mattress and adjustable base.
This is for the moving company not Deliveries. Do you have the wrong company? Thank you.
On July 14, 2019, I called the owner Chris to get my man friends place a quote on moving. Chris came next day and received the estimate that day. Chris then did my man friend and I a slight deal of doing both of our places at once even though we live in different areas moving to the same place. I needed to get in contact with Adam in the New Orleans area. I reached out to Adam, when he answered the phone, he was rude and asked to send my info. It took him a week to get back to me.
I was out of town on a work trip and my furniture was delivered without a confirmation of schedule or anything from me. Fast forward, I leave said work trip, use my PTO, come home just for the furniture delivery, which I called to confirm twice that it wa in fact scheduled and these guys NEVER SHOWED UP. Didn't bother to call me or anything. I am still in fact waiting on some sort of communication from these awful and unprofessional people. Highly do not recommend!!
Sorry, but you’re not in our moving system. This is reviewsYou have the wrong company. You need to reach out to the delivery
DO NOT GIVE THEM YOUR CREDIT CARD # FOR A DEPOSIT! They asked for a deposit on my credit card which I gave them. Adam (the owner?) said they would bill my 985 Trade Account for the remaining balance. THEY BILLED MY CREDIT CARD IN ERROR AND WOULD NOT REVERSE THE CHARGES. I have over 10 emails and documented calls requesting assistance. They originally said they changed AMEX credit card processors. Then they ghosted me. This is not an isolated incident. I know another customer that had the same experience.
If I could give 0 stars, I would. This place is a joke. We booked them and were rescheduled twice. They attempted to reschedule a third time for a different day, but we declined. The guys showed up 2 hours past the end of the scheduled time. No dollies, no handtrucks, nothing. They told us they had never moved furniture before. Adam was so disrepectful and argumentative. Highly unprofessional. Don't hire these people.
Not professional and will not respond back (blocking calls) after a bad experience for a client, a very unprofessional delivery to say the least! Trying to get in touch with the owner because we have another clients sofa in his warehouse. Do not recommend this company.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Turned up when they said5 · 25%
- Worked hard and fast4 · 20%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Northshore Moving Company. A review can mention more than one thing.
In their own words
We used Northshore for a long distance move (over 1,000 miles). I would highly recommend them because of their personalized service and attention to customer’s requests. They were on time for packing, loading, and unloading. The crew was friendly and worked quickly. The owner was personally engaged with the move and was committed to making sure that everything went smoothly. Moving can be stressful and challenging. It helps to work with a company that is trustworthy and dependable.
I used another moving company prior Northshore moving co and they totally ruined my furniture. Northshore moving Co they moved my family from Nola to Michigan-they are very professional, and took care of all my family needs. They packed everything very careful, and my furniture had no damage. Will definitely use and RECOMMEND them! They are the best!!! (Good price to ;))
Adam and his team were awesome to work with. I considered a lot of companies before choosing Northshore Moving and I am extremely pleased I went with them. I opted for the full packing service and Dwayne was awesome! He was very detailed on how he protected and packed everything. Well worth the money! Nothing broke in a 600 mile move. Moving can be a very stressful ordeal, but Northshore moving made it easy and stress free for us. Highly recommend them.
Adam and His crew are the best moving, receiving, and delivery. We are a retail store and depend on him! His guys went to Shreveport for White globe delivery and he was wonderful!!!! I use them to check our merchandise and he takes pictures for us if something is wrong! Adam and AfI is the best in town and professional! I would recommend to anyone that needs moving services, quality storage, and inspection. He is our go to either professional or personal! Adam is the nicest guy and a please to work with!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- staff4
- furniture3
- communication3
- job3
- long distance move2
- punctuality2
- local moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- linkedin.comsocial
- facebook.comsocial