O K Best Movers
Google rating
3.8
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 66.7% | |
| 4 star | 1 | 5.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 27.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for O K Best Movers, counted by matching the words they used.
- Damage to belongings2 · 40%
- Late, delayed or a no-show1 · 20%
- Claim or refund went nowhere1 · 20%
- Crew conduct1 · 20%
- Booked by one company, moved by another1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for O K Best Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Movers improperly loaded my table causing it to break during transport. I wouldn’t recommend using this company at all. The owner is not responsive and not professional. I asked to file a claim 2 months ago regarding my broken item and get no response other than the run around. There are many other companies that will actually take care of your belongings.
My interaction with OK Best Moving was as a result of a failure by All My Sons Moving. Despite my request not to have my information forwarded to a third party, approximately five minutes later, I received a call from an individual named John with OK Best Movers. The call was extremely unprofessional in tone. When I addressed his disrespectful manner, he attempted to justify it by stating that he speaks to everyone that way. I informed him that I did not require his company’s services and ended the call.
The movers showed up late then one of their workers wanted to talk instead of move faster so then the company charges me for an extra hour because 1 worker was doing all the work and the older guy was moving slow. Trust me you don't want to use this service. I ended helping the movers to help expedite the time. Not to mention they broke one of my tables and then tried to ask did I still want it.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said3 · 33%
- Professional and courteous3 · 33%
- Worked hard and fast2 · 22%
- Price matched the quote1 · 11%
Counted across the 9 four and five star reviews we have read for O K Best Movers. A review can mention more than one thing.
In their own words
Reasonable hourly rate ✔️ On time ✔️ Professional✔️ Fast Paced ✔️✔️ Came prepared w/ packing material ✔️ Tim & Merle we’re amazing!!! We didn't realize how much stuff we had 🥴 butttt they packed 80% of our house in 30 minutes 💪🏾 We mainly hired them for the heavy items. (furniture, appliances, bed , dressers etc..) but since they were moving so fast we allowed them to move some of our small boxes and bags too. My husband and I were very empress by their work! Definitely going to use this moving company again!!!
Same day service. Good price and quality movers. Showed up on time. Highly recommend.
That's how we like to do business! Thanks for the review Nancy!
I got the the most gorgeous bedroom set. And they financed me for a new living room set for a year . She is the greatest! I recommend and will definitely be back!!
I love the furniture. The last was nice and cut me deals. I recommend this place for your furniture needs. Plus delivery is cheap.
Thanks for your review, Rita. We are so glad we could assist you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture2
- on time2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory