Olympic Associates
Piano moving service in New Haven, Connecticut
Its address is in North Haven, Connecticut. It appears here because Google returns it for New Haven.
Google rating
4.0
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 72.2% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 5.6% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 22.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Olympic Associates, counted by matching the words they used.
- Damage to belongings1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Olympic Associates. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Olympic piano movers can’t be bothered to return telephone calls. 3 calls, no response. I’m not going to beg them to take my money. A friend also tried to call them with no success - I suspect they’re out of business.
There was nothing positive about this experience. I arranged to have the piano picked up. I asked for a timeframe for which it was going to be picked up. I was told that they could pickup at 12:15 and that they couldn’t drop off the piano for a day later. After going to the pickup location, dragging out of the house my newborn baby and going great lengths for other arrangements, I called Olympic piano.
Have tried to contact Olympic for over a year regarding billing for a storage of a piano that has already been delivered; they will not return my phone calls.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 50%
- Turned up when they said2 · 17%
- Worked hard and fast2 · 17%
Counted across the 12 four and five star reviews we have read for Olympic Associates. A review can mention more than one thing.
In their own words
Used Olympic today! They were on time, professional and very friendly. I would recommend them for any piano move and I would use them again. They moved a 165 year old piano with ease. I had a few issues with scheduling because of work, but they did everything to work around my schedule.
Outstanding!! Baby grand moved back in today after floors resurfaced. Will and Rich- polite, professional and quick. Would use them again in a heartbeat.
If you are looking for someone to care for and expertly move your piano, Olympic Piano Movers is the company. I’ve used them twice to move two separate pianos almost a decade apart and both times I’ve received the same, great customer service. They go the extra mile and care for your instrument as if it is their own and their price is comparable to the area movers. Great company!
Have used Olympic Associates several times since the 1980s, most recently this week when they moved a Steinway Model L grand to my home, and a Chickering grand from my home to my son's home. The moves have always been professional, expeditious, and never any damage. I have complete trust in these movers to do a great job.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- baby3
- professional team2
- communication2
- pricing2
- polite staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- manta.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory