On The Move Movers and Storage
Self-storage facility in Bend, Oregon
Google rating
4.5
Ratings counted
8
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 8 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 7 | 87.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 12.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for On The Move Movers and Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for On The Move Movers and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Awful experience ! Damaged my gate, fence and ground. Was incredibly rude about it. I had to call the police. They will not communicate and now i have to take to court ! Still shaking from his treatment.
I'm sorry that you feel this way about your experience with our employees and company. I do understand that there was an issue with the gate post. However, we did make sure that the post was repaired prior to leaving your property.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 14%
Counted across the 7 four and five star reviews we have read for On The Move Movers and Storage. A review can mention more than one thing.
In their own words
Anthony was courteous and professional! I will do business with them again without hesitation!!!
Thanks so much for the review.
Nikki and Anthony have been nothing short of awesome to work with. They completed the last leg of our move without a hitch. Would highly recommend their services.
Hi Tony. Thanks so m7ch for leaving a review.
10 out of 10 service, on the move movers gave the best service I could ask for, I recommend on the move movers for storage pod pods and moving needs.
Guy were amazing they were able to deliver my container in a timely manner and they are reasonably priced good job on the move movers and storage
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving needs3
What the company says about itself
Taken from On The Move Movers and Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Storage solutions are often available 24/7, but having a team of movers or organiz”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews