Out O’ Space Storage
Self-storage facility in Pensacola, Florida
Google rating
4.7
Ratings counted
138
Are 1 or 2 star
4.3%Around typical
The rating breakdown
6 of the 138 ratings in Google’s published star breakdown for Out O’ Space Storage are one or two star.
Against other listings in Pensacola
About the same as the middle of the 19 listings in Pensacola we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 118 | 85.5% | |
| 4 star | 11 | 8.0% | |
| 3 star | 3 | 2.2% | |
| 2 star | 3 | 2.2% | |
| 1 star | 3 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Out O’ Space Storage at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Out O’ Space Storage, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Out O’ Space Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous36 · 34%
- Worked hard and fast7 · 7%
- Price matched the quote4 · 4%
- Turned up when they said1 · <1%
- Kept in touch1 · <1%
Counted across the 107 four and five star reviews we have read for Out O’ Space Storage. A review can mention more than one thing.
In their own words
When I really needed a storage Gina was friendly, quick, and I got a great RATE!!!!! Thank you Out O' Space Storage :)
I am the director of the Pensacola Youth Ballet, and Out O’ Space really came through for us when we needed it most. We had to move out of our large storage shed because the owner wanted to sell. I looked all over town for a large enough space but everything was so expensive. Out O Space had Two units side-by-side that seem to work.
Thank you for your wonderful 5-star review. We are so glad we were able to meet and exceed your storage needs. We love being able to do that!
Obviously a very well run and maintained storage facility. Gina, the manager, is a quite pleasant person who was very efficient, helpful, and responsive to any questions. She clearly is into customer service. A big plus for me is proximity to the airport as I used the facility for storing a vehicle which I used when visiting Pensacola. Just a quick cab ride away.
Greg, thanks for the wonderful review. It is always wonderful to hear from our customers!
A great place to store a trailer and vehicle! We bought a boat in the area and we're going to travel Florida for 7 months. We traveled to Pensacola in our truck and Travel Trailer and needed a place to store them. We were FORTUNATE enough to find Out O Space Storage! They were able to accommodate both our truck and trailer in there parking area. The monthly price was VERY FAIR and the facility was great! Gated, and SECURE and beautiful shade from a huge tree in the middle.
Kirk, we thank you for sharing your review of our storage facility. We are so happy to hear how our outdoor parking was able to fit your needs and help give you peace of mind while traveling! We hope you will return to us for any future storage needs!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly management8
- cleanliness6
- property6
- accommodating staff5
- location4
- security4
- climate3
- travel trailer2
- clean space2
- easy access2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews