Pacific Moving Services
Mover in Roseville, California
Google rating
4.9
Ratings counted
215
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
3 of the 215 ratings in Google’s published star breakdown for Pacific Moving Services are one or two star.
Against other listings in Roseville
About the same as the middle of the 14 listings in Roseville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 212 | 98.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pacific Moving Services at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pacific Moving Services, counted by matching the words they used.
- Price rose after the quote1 · 33%
- Items missing or never delivered1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Pacific Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please be very cautious with them as they are like most of the other companies who will demand extra money from you in halfway of your moving day. When they send me the qoute they didn't mention the furniture details on it and i called them and requested them to mention all the furniture on the qoute because i dont want any trouble on the day of moving but when they came on the day of moving the guy showed me the list of furniture on his phone notes and there were three major furniture items were missing and they…
The employee was very disrespectful to me and my family came out to tell my daughter she could play with the mailbox and was very rude about it
Devon, we are sorry to hear that someone has given you bad service, but you have confused our company with someone else. We have never served you.
Pacific Moving Company purchases contracts from other moving companies without notice or communication and then does their “own measurements” upon arrival and charges double what was in the contract they purchased in order to meet their …
Thank you for taking the time to leave a review. However, it appears that this review was posted for the wrong company. We have never worked with Royal Moving, have never purchased contracts from them or any other moving company, and we have never provided moving services for you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 33%
- Worked hard and fast6 · 25%
- Turned up when they said5 · 21%
- Careful with belongings2 · 8%
- Price matched the quote1 · 4%
- Kept in touch1 · 4%
Counted across the 24 four and five star reviews we have read for Pacific Moving Services. A review can mention more than one thing.
In their own words
They did such a great job moving us into our new house. They were on time, professional, and took great care protecting our belongings throughout the move. We also really appreciated how mindful they were of our animals during all the …
Lauren, thank you so much for your wonderful review! We’re thrilled to hear that our team helped make your move into your new home a smooth and stress-free experience. Being on time, professional, and taking great care of your belongings is always our top priority, and we’re especially happy to…
Pacific moving services provided top tier services and I will be leaving multiple recommendations. The entire team from initial contact to day of moving to scheduling was incredible. Sergei and his team are extremely hard workers, and I …
Lizzy, thank you so much for your amazing review! We truly appreciate you taking the time to share your experience. It was our pleasure to help with your move from California to Utah, and we're thrilled to hear that our team made the entire process—from scheduling to delivery—as smooth and…
I recently used Pacific Moving Service for my long-distance move from California to Washington. I contacted Malik for a quote, and he responded promptly and came to my house the same day to assess the size and provide an accurate estimate. …
Hi Anand! Thank you so much for your detailed and thoughtful review! We truly appreciate you trusting Pacific Moving Service with your long-distance move from California to Washington state.
I had a really great experience with Pacific Move Services! Moving can be stressful, but they made the whole process feel smooth and easy from start to finish. The team was friendly, professional, and handled my furniture with a lot of …
C C B, thank you so much for your kind words and for choosing Pacific Moving Services! We truly understand how stressful moving can be, so it means a lot to hear that our team was able to make the process feel smooth and easy for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling28
- quick move7
- reliable movers7
- safe moving4
- moving crew4
- fast moving3
- finishing early2
- long hours2
- quick and efficient unloading2
- short notice availability2
What the company says about itself
Taken from Pacific Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Pacific Moving Services — a trusted and licensed Sacramento moving company proudly servi”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…stress-free. We are fully licensed and insured. LEARN MORE Years on market 0 Reviews o”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“88 San Francisco and Sacramento : Get a FREE QUOTE Home About Services Local Moving Long D”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews