Pack It Movers and Storage Houston
Google rating
4.8
Ratings counted
56
Are 1 or 2 star
5.4%Around typical
The rating breakdown
3 of the 56 ratings in Google’s published star breakdown for Pack It Movers and Storage Houston are one or two star.
Against other listings in Cypress
About the same as the middle of the 16 listings in Cypress we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 52 | 92.9% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.8% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pack It Movers and Storage Houston at 5.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pack It Movers and Storage Houston, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Pack It Movers and Storage Houston. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do NOT use this company!! Broke my daughters television AND kept the screws to my sons bed. HORRIBLE service. This happened Saturday. It’s Tuesday and I still have not received a call back.
I put in a request via their website and needed a reply quickly as I was moving in 2 day. I never received a reply. I ended up moving my entire house by myself. Terrible.
Reviews are meant for people who use our services. This review and your account will be flagged
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 63%
- Professional and courteous9 · 47%
- Careful with belongings4 · 21%
- Turned up when they said2 · 11%
- Kept in touch2 · 11%
Counted across the 19 four and five star reviews we have read for Pack It Movers and Storage Houston. A review can mention more than one thing.
In their own words
Amazing experience! They were quick, efficient, professional, and very communicative. They confirmed pricing upfront, handled all my items with care, and made the whole process smooth and stress-free. Best quote I received and they still exceeded my expectations. Highly recommend!
Jimmy and Diego were very efficient and finished quickly. They were both very professional and kind as well. They were extremely gentle and careful with my belongings. I highly recommend this company!
Chris and Reyes came in on time and moved everything we needed in a timely manner. Would definitely work with the again.
Amazing review.
We just used them for our move from TX to NY. Excellent work ethics, Henry was wonderful for finalizing everything and Miguel & team were excellent moving around the house, getting everything done in timely manners. They even delivered the stuff in time and were very efficient in unpacking and unloading. All and all wonderful experience with them with our interstate move. We highly recommend them.
Thank you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling14
- thoroughness4
- smooth process4
- kind staff4
- reliable movers3
- fast movers3
- furniture storage3
- crews2
- caution2
- furniture protection2
What the company says about itself
Taken from Pack It Movers and Storage Houston’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 2479437
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- States how long it has tradedsays on their website
Show the text this came from
“…professional efficiency and care. With more than 5 years of professional experience and a damage”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…live representatives AMSA member and BBB accredited company USDoT #2479437 MC #009932014C”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Movers) Franchise Blog Contact Us Get Free Quote Home Moving All Services Residential Co”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…apartments, and offices. Licensed, insured, and available 24/7 with secure storage”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…for homes, apartments, and offices. Licensed, insured, and available 24/7 with secur”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Licensed, insured, and available 24/7 with secure storage and free upfront qu”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory
- nextdoor.comsocial