Pampered Movers
Google rating
4.5
Ratings counted
23
Are 1 or 2 star
13.0%Above typical
The rating breakdown
3 of the 23 ratings in Google’s published star breakdown for Pampered Movers are one or two star.
Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Sarasota
11.7 percentage points higher than the middle of the 21 listings in Sarasota we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 82.6% | |
| 4 star | 1 | 4.3% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 4.3% | |
| 1 star | 2 | 8.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pampered Movers at 13.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pampered Movers, counted by matching the words they used.
- Damage to belongings2 · 67%
- Items missing or never delivered1 · 33%
- Crew conduct1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Pampered Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Absolutely the worst movers of all time. I have used them many times but the management shifted and now it’s a disgrace. They charged me 20000 for a complete move. By the time the job was done everything was to be put in its final place. This didn’t happen. They broke numerous items. Jammed garbage in boxes. Complained the whole time. They threw away birth certificates, passports and family photos. When it came time to unpack they threw garbage all over the house in no organized way whatsoever.
My large TV was obviously dropped in transit, first time I turned it on the LCD was damaged, screen looks cracked, total loss. Sent 2 messages and no response.
I was under the impression that Pampered movers of Sarasota would be better quality as their pricing was 30% higher than the competition, however I quickly learned they’re deceiving thieves who intentionally mislead by charging hidden additional overhead/operational fees non-related to the entire move was and was not mentioned at all in advance or even on their contract. The additional fees were brought to my attention only after the entire move. They’re also non-responsive when confronted.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 50%
- Turned up when they said6 · 38%
- Careful with belongings4 · 25%
- Worked hard and fast3 · 19%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for Pampered Movers. A review can mention more than one thing.
In their own words
From start to finish, Pampered Movers exceeded all expectations! The team was professional, punctual, and handled everything with the utmost care. They treated our belongings like their own and made the entire moving process stress-free. Communication was clear, and they worked efficiently without cutting any corners. If you’re looking for a reliable, courteous, and skilled moving company in Sarasota, this is the one to call. Highly recommend!
Our most recent move was probably our 4th with Pampered Movers. This is a great family owned and operated company. Todd packed us and crewed the move. They treat your possessions so carefully! Nothing has ever been damaged or broken. Todd goes the extra mile and gives great advice on furniture placement, too. I hope I never move again, but I know we will and when we do we will once again call PM.
We recently moved from Lakewood Ranch to Carmel, IN with Pampered Movers handling the entire process. They met their schedule and everyone was very easy to work with. A small step-ladder was lost somewhere in the moving process but we told Pampered that this was not a big deal and nothing needed to be done. But they insisted on replacing the ladder, which came a few days ago.
Pampered Movers exceeded our expectations during a move from Sarasota to Greenville, SC. Three bedroom house, probably 100 boxes (yes my wife has to much stuff), 20 plus large boxes of my framed photos, and zero damage. Special thanks to Gianni who coordinated the move and led the teams on both ends. I would strongly recommend Pampered Movers.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful with goods4
- punctuality3
- kind people3
- organized2
- team2
- truck2
- efficient2
- stress2
What the company says about itself
Taken from Pampered Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…satisfied customers in Sarasota for over 24 years. Why Choose Pampered Movers? Top Reason”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…for a free consultation. Are You Licensed and Insured? Yes! Pampered Movers is fu”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Upgrade your Browser to a newer version Free Quote Home About Our Story Reviews & Tes”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“We treat your move like family Local family-owned and operated 24 years of proven moving”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…consultation. Are You Licensed and Insured? Yes! Pampered Movers is fully licensed”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- bbb.orgreviews
- yelp.comreviews