Pegasus Moving & Delivery
Moving and storage service in Omaha, Nebraska
Google rating
4.7
Ratings counted
40
Are 1 or 2 star
7.5%Above typical
The rating breakdown
3 of the 40 ratings in Google’s published star breakdown for Pegasus Moving & Delivery are one or two star.
Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Omaha
4.6 percentage points higher than the middle of the 21 movers in Omaha we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 92.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 7.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pegasus Moving & Delivery at 7.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pegasus Moving & Delivery, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for Pegasus Moving & Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrible experience. This was the 2nd and final time I'm using Pegasus Moving. First time was about 3 years ago and they were great and careful but this time around was horrible. The main mover constantly complained about his boss not sharing enough wages, he then basically just stacked things any which way with no real regard to what he was doing (he put my recliner leaning on my tv..) he also bent my bed frame and when I tried to tell him about it he kept talking over me and said if he needs advice he'll ask for…
We contacted Nicklis and told him we needed items delivered from st.thomas ontario to martensville, sk. He was professional and said no problem we can do that and gave me a price. He …
Hello Dear, please you reviewed the Wrong company, we never had business with you. please make sure you contact the right company. We are located in USA(Nebraska) and don't do business in Canada. Our customer care is priority and those employees you mentioned aren't in our database.
Took precious time starting the move, came with no equipment, made inappropriate remarks, and damaged property and parts of structure when moving.
Sorry Renne that we did not meet your expectation. From your concerns 1/ we never received any complaint/report from you about damage or the quality … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast7 · 39%
- Kept in touch3 · 17%
- Turned up when they said2 · 11%
- Careful with belongings2 · 11%
Counted across the 18 four and five star reviews we have read for Pegasus Moving & Delivery. A review can mention more than one thing.
In their own words
This is the most efficient, courteous and professional mover I have used in recent years. The communication was on point, the owner moves and works faster than the speed of light! I highly recommend this mover and I will definitely use them again when the opportunity arise.
Thank you for the nice words.
We needed help moving our 2 BR apartment from Omaha to our new apartment in Texas. Theirs was the lowest quote I received. It included packing, loading, moving, unloading and basic assembling. The guys showed up on time. They worked 8 hours straight without a break & didn’t leave a single scratch at our house during the move. They delivered our stuff the very next day as promised. It took them 3 hours to unload the truck.
Thank you
I contacted Pegasus Moving & Delivery in the early morning hours on a Friday. They were able to accommodate my moving needs on that very same day. The movers set up an efficient system and had all of my belongings in my house in about 90 minutes. I was very impressed! They put everything where I asked and were very careful. I am very happy with their service and will use them again in the future.
We had a wonderful experience with this company. Roland was so kind and efficient. He communicated with me the dates and times every time I called and asked and put me at ease regarding the multiple day moving schedule we had planned. They were by far the easiest company to schedule with also. I had called at least 10 other companies who required photos or a walk through to get us scheduled before I found Pegasus, and they were able to get us booked immediately and sent a follow up email to confirm.
Hi Allie, Thanks for your review us! we are so happy to hear that we reached your expectations. We love hearing from our customers and we’re always looking for ways to improve our service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- communication5
- punctuality4
- careful handling3
- apartment3
- efficient2
- moving-related packing2
- short notice help2
- thoughtful staff2
- courtesy2
- hard work2
What the company says about itself
Taken from Pegasus Moving & Delivery’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…stomers until the job is done. To get a free quote, to arrange your movers, or if you have”Raw text captured from the page, including any surrounding navigation.