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Pink Zebra Moving of Oklahoma City, OK

Mover in El Reno, Oklahoma

Its address is in Oklahoma City, Oklahoma. It appears here because Google returns it for El Reno.

Google rating

4.9

Ratings counted

369

Are 1 or 2 star

3.0%Around typical

The rating breakdown

11 of the 369 ratings in Google’s published star breakdown for Pink Zebra Moving of Oklahoma City, OK are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
35696.5%
4 star
20.5%
3 star
00%
2 star
20.5%
1 star
92.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Pink Zebra Moving of Oklahoma City, OK at 3.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pink Zebra Moving of Oklahoma City, OK, counted by matching the words they used.

  • Damage to belongings5 · 50%
  • Price rose after the quote2 · 20%
  • Items missing or never delivered2 · 20%
  • Crew conduct2 · 20%
  • Late, delayed or a no-show1 · 10%

Counted across the 10 one and two star reviews we have read for Pink Zebra Moving of Oklahoma City, OK. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJenn E.5 days ago
Terrible Moving Experience — Would Not Recommend Unfortunately, we had a terrible experience with Pink Zebra Movers and would not recommend them based on our experience. Our home was damaged, items were missing, and gift cards were stolen. On top of that, many items were left behind despite us being very clear that everything needed to be packed and moved.
2-star Google reviewTeresa Y.9 months ago
This is my second move with Pink Zebra and the previous was great this one was disappointing. The wrapping and loading started off well but the 4th crew member who showed up an hour late was making things chaotic. The delivery/unload was disorganized with crew putting things everywhere. I asked for area rugs to be brought in but they brought all of the furniture in first so everything had to be moved or lifted again to get rugs in place.
1-star Google reviewAshton D.4 months ago
If I could give them no stars, I would. First they totaled my mailbox within being at my house for 10 minutes. We paid for two guys , and got one and half bc one guy was so lazy. He hit the walls, made scuff marks and chipped paint in my brand new home. One of the guys started yelling from pain and next thing I know the ambulance and fire truck showed up to my house… I guess he called his mom and complained and she called 911. The ambulance takes the guy away and we still get charged for 2 guys.
1-star Google reviewAbigail R.11 months ago
Do not use this company if at all possible. We’ve given them weeks to make it right with us and they’ve failed to do so. We hired them to help us move all of our belongings and to help us finish packing what we hadn’t. A two man crew showed up to pack and move our 3 bed single family home. I could tell immediately after they arrived they seemed overwhelmed with the amount of work. The company was more than aware of what we were needing and wanting as a video walk through was done with the owner.
1-star Google reviewMissy R.Edited 9 months ago
EDIT: Just wanted to come back on here and say its been a year and this company has still not made good on their promises. Nor has anyone ever reached back out to us. Do not recommend! I have never had a worse experience with a moving company in my life!! We've moved a lot over the years (for jobs and such) and have never had a the amount of damage to our stuff as we did with Pink Zebra. Not to mention, the hole in the wall that had to be repaired (by my husband) due to one of the movers hitting it with his dolly.
1-star Google reviewSarah S.2 years ago
Damaged furniture, did not complete the job, left a ton of stuff we had to go get. Staff were too busy with their horseplay to get the job done. The “manager” stayed on the truck 90% of the time. Way overcharged from what the estimate was plus had hidden fees. Excessive charging for boxes, paper and tape. Several boxes only had one or two small items in a box full of paper, example a spatula was wrapped in tons of paper and packed in tons of paper. Late arriving and left early from packing.
Reply from the business

Hi Sarah, I'm sorry but we have not been able to locate you in our records. I think you may have the wrong company... Please confirm that you did not accidently post this to the wrong business account. If this was an accident would you please remove this review? Thank you.

2-star Google reviewBrandon W.3 years ago
I really would have liked to give Pink Zebra a 5 star rating. We hired them mid May, and the movers did a fantastic job and went out of their way to do a few extra things for us. However, a couple of my belongings that are irreplaceable went missing during the move. We hired the movers only for our big furniture, everything else we were taking care of ourselves. We searched everywhere several times in case we misplaced the belongings ourselves, but no luck.
Reply from the business

Hi Brandon, once again we are very sorry those items came up missing during your move. As you know, you were contacted promptly by BOTH our location manager and the owner of the business, and we took this matter very seriously as we have NEVER had anyone accuse of us theft before or since this…

1-star Google reviewDottie T.Edited a year ago
Will not recommend your company for so many reasons 1 you will not return my calls. 2 I would think you would screen your employees for honesty. 3 I don’t appreciate the broken safe! 4 Also had to cancel all my Credit cards as they were compromised by one or both of your employees. 5 Someone should always always follow up with the customer, just to make sure everything was done in a professional manner. Do you want me to continue? Very unhappy customer.
Reply from the business

Hi Dottie, thank you for bringing this to our attention. We will be reaching out to you today to get these issue resolved.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous154 · 46%
  • Worked hard and fast117 · 35%
  • Careful with belongings56 · 17%
  • Turned up when they said39 · 12%
  • Kept in touch13 · 4%
  • Price matched the quote4 · 1%

Counted across the 338 four and five star reviews we have read for Pink Zebra Moving of Oklahoma City, OK. A review can mention more than one thing.

In their own words

5-star Google reviewWill D.a year ago
Pink Zebra’s service from start to finish was very impressive…the quoting process was simple and the pricing was fair compared to other similar providers. The moving crew; Jeff (Foreman), Joe, Dashawn and Glenn were outstanding. They were punctual, hard-working, well-trained and friendly guys. They also worked well as a team, providing an efficient move within the anticipated timeframe. Jeff was great upon arrival, clearly communicating the process and introducing us to his team.
Reply from the business

Thank you so much Will for the detailed review! It is always our goal to make this process as enjoyable as it can be... and we know how stressful moving is so if we can bring some good music to lift the mood, we're all about it.

5-star Google reviewJoey N.2 years ago
We just completed our move with Pink Zebra, and all I can say is - Wow! We have used other moving companies in the past, and always had issues at the end of the day. This was the complete opposite, the process to get them scheduled was really easy, and the pricing was transparent (which is rare). The crew was on time, and worked hard all day. They were fun, friendly, professional, respectful, and very thorough in everything they did. They even played music outside while they were loading which was a fun addition!
Reply from the business

Thank you for such a thorough review Joey!! We appreciate you trusting us with a complex move and we’re super thankful everything went smooth. We hope your in-laws enjoy Edmond, being closer to your family!

5-star Google reviewShannon C.2 years ago
Hands down the most helpful group of movers and staff I've ever dealt with (and I move a LOT). From Dash (pronounced more like wash than Door Dash) who helped answer questions and set up our move to our moving team of Broderick, Jay and Kyler, they were all fantastic, easy going, and willing to go above and beyond. Really exceptional service and group of people with very, very fair pricing! I won't be looking elsewhere for moving services in OKC.
Reply from the business

Thank you Shannon! We are thankful to hear that we were on point with our pricing and that you had a great moving experience. And we agree with you - DaSh, Broderick, Jay, and Kyler are awesome too!!

5-star Google reviewWendy P.2 years ago
If you're researching who to hire to move you, your search is over! I had Kyler, Devon, and Courtney move me and it was as actually a pleasant experience. They had the best sense of humor which eased the stressful situation of moving. They had a strong working ethic, these people were not sitting around on their phones dilly-dallying around. I did not have one single thing broken which is unheard of! They even wrapped some of my property without me even asking.
Reply from the business

Wendy, this review was amazing to read. To know that our crew went above and beyond for you and your move is exactly what we aim for and set out to do on every job. What you mentioned is how we strive to separate ourselves from other moving companies.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling41
  • kind staff33
  • efficient movers15
  • smooth move13
  • careful movers13
  • friendly movers13
  • furniture moving5
  • estimate process3
  • wrapping and securing2
  • accurate quote2

What the company says about itself

Taken from Pink Zebra Moving of Oklahoma City, OK’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “It only takes minutes to get your free estimate. Request A Quote See What Makes Us Diff”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial

Before you hire Pink Zebra Moving of Oklahoma City, OK

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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