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PittMovers

Mover in Pittsburgh, Pennsylvania

Its address is in McKees Rocks, Pennsylvania. It appears here because Google returns it for Pittsburgh.

Google rating

4.6

Ratings counted

191

Are 1 or 2 star

9.4%Above typical

The rating breakdown

18 of the 191 ratings in Google’s published star breakdown for PittMovers are one or two star.

Against other movers in Pittsburgh

This company9.4%
Typical mover in Pittsburgh2.5%

6.9 percentage points higher than the middle of the 21 movers in Pittsburgh we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
16385.3%
4 star
73.7%
3 star
31.6%
2 star
63.1%
1 star
126.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is PittMovers at 9.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for PittMovers, counted by matching the words they used.

  • Late, delayed or a no-show6 · 43%
  • Damage to belongings3 · 21%
  • Crew conduct3 · 21%
  • Price rose after the quote2 · 14%
  • Items missing or never delivered1 · 7%
  • Stopped responding1 · 7%

Counted across the 14 one and two star reviews we have read for PittMovers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewPHA P.5 years ago
I used to be really satisfied with customer service at PittMovers back then in 2019. Therefore, I decided to choose this company again at the end of January 2021. However, I was so disappointed with the service this time. The labors left with the missing pieces of shelves on the truck. I tried to call them right away after 10 minutes and the day later, but I got no show results. Moreover, they were so bad at assembling the bed. My son's bed was broken after only couple days he slept on.
1-star Google reviewDelaney A.8 years ago
Antwone was very unprofessional they showed up late, were lazy , were not careful moving my stuff, they didn’t rent a big enough truck, over charged me then promised to refund my money , which never happened. I kept calling he kept giving me an excuse and said I’ll make sure you get your refund today ..... lie after lie with him. Don’t use these movers they don’t belong in business. They are crooks and extremely unprofessional!!!! Worst movers I have ever had!!!
Reply from the business

Please contact us for clearification!

2-star Google reviewDevon F.a year ago
Honestly I don’t like to leave negative reviews, but unfortunately the experience I had wasn’t…the best. I also reached out via email before I left this review, but I received no reply. To start, the crew was nice, but they were over 40 minutes late to my appointment with no notice until I texted them asking where they were at. The website also said there was no hourly minimum, but when I booked online to move a couch, they told me they wouldn’t come out for a job that was less than an hour.
2-star Google reviewAhmad M.5 years ago
Update: Thank you for your response. You should have mentioned it if you did an extra work/having extra worker from the beginning and charge me. I wouldn't know unless you told me. That doesn't change the story that you were on my nerve during the moving. Also, I think 2 out of 3 worked for at least 1.5 out of 2.5 hour anyway. Thanks, I am also hopping to have a better luck (with finding better movers) in my future movings.
Reply from the business

Updated Response: Upon scheduling appointments online with PittMovers, we ask a series of questions in the form of a checklist (not requiring our customers to manually key in the information) in which it provides us with pertinent information to properly prepare for our customers appointments, ie…

1-star Google reviewAlicia T.8 years ago
Do not use these movers. We hired them to move is from a storage until to our new house. The first thing that happened was they said there was a proceed with their truck (a rented UHaul) so they would be two hours late. He said he would have a total of 6 guys to move is due to the delay. Then they were stuck in traffic, so over three hours later. Two guys, not the 4 that were requested or 6 that were promised) showed up smoking marijuana in their car.
Reply from the business

This is a retaliatory review due to a discount not being given for the mishaps with our truck rental. The customer was contacted prior to scheduled time and was made aware of the 2 hour delayed appointment.

2-star Google reviewShahab P.a year ago
MISLED AND OVERCHARGED! I called to make an appointment and specifically stated I needed 2 men for less than an hour. I was told they would reserve me for 2 hours just to be sure but I’d only be charged for what unused. Min would be 1 hour for $99 charge plus $25 for each 15 min over 1 hr. Do to a prior job The two men showed up 3 hours late on the assigned day. They worked hard and loaded my 2 rooms in a U-Haul truck in 45 min. I was then charged for 2 hours.
2-star Google reviewBeverly S.Edited 8 months ago
When scheduling to move piano that is 2 hrs from them. They were very accommodating. Then day of texted then called 15 minutes prior to their stated arrival time. Well guess there was difficulty getting started & would be 2 more hours!! Thank you for the heads up. NOT! Then finally arrived, very friendly , not professional, Not organized!! I had bought this baby grand from a dear lady that had it for over 50 years!! In wonderful shape!! Not so after move. Offered wood glue right off the cuff. Really??
Reply from the business

We are not in the business of going back and forth but a one star review for the amount of care and effort dedicated to this project is unfair. Everyone has a right to their opinion.

1-star Google reviewLindsay M.9 years ago
BEWARE!!! Fraudulent company!!! These scam artists never showed up. They stood us up, even after sending a "confirmation email" the night before they were supposed to come. Resulted in filling a u-haul truck alone. I've been calling all day to see if they were coming after they were an hour late. First person picks up the phone and claims "I just do scheduling. Call back and I'll let someone else answer the phone." And for the rest of the day, no one answers and now their phone number is "disconnected".
Reply from the business

We are unaware of this matter please reach out to us for clarification. Thank you!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous72 · 47%
  • Worked hard and fast68 · 44%
  • Turned up when they said28 · 18%
  • Careful with belongings23 · 15%
  • Kept in touch12 · 8%
  • Price matched the quote5 · 3%

Counted across the 153 four and five star reviews we have read for PittMovers. A review can mention more than one thing.

In their own words

5-star Google reviewMargaret G.6 years ago
I began working with PittMovers 90 days prior to our move date. Tino was very responsive and informative. The initial contact began before Conron 19. I was worried about them being able to complete the move. Tino remained in contact with me as the move date came closes. The Day of our move they arrived on time. worked quickly, took great care of our belongings. They were very considerate and adhered to the guidelines for Coron 19 safety.
5-star Google reviewKimberly I.8 years ago
My original mover cancelled on me 18 hours before they were supposed to pack up all my stuff. We scrambled to find replacements, and luckily found PittMovers. We called a little after 6pm on a Thursday, and they answered after the first ring. After explaining our situation, PittMovers assured us they would be able to come out the next day (which was Good Friday, no less, when all of Pittsburgh likes to shut down!) and help us move without a problem.
Reply from the business

Thank you so much, we are glad we were able to assist you by saving the day and providing a stress free move!!

5-star Google reviewCandice B.5 months ago
This was my first time using a moving company, I’ve been trying to find a good price for weeks , called this company spoke with Don and he put my mind to ease. He was so nice helpful and accommodating. Him and his guys arrived made me feel comfortable moved all my stuff out my old house to my new house , disassembled and reassembled my furniture in 4 hours. Great service, I will definitely use them again in the future!
5-star Google reviewRachel M.a month ago
PittMovers was an amazing experience for me overall. Moved to Pittsburgh from Kansas City, so this was my first big move without having my parents or anyone I know to help. Pittmovers and their team made it smooth and quick. One thing that I really wanted to shout out to Pittmovers for is that I didn't realize that I had booked a labor only team, with two movers and no truck. I had intended to book two movers and a truck but got mixed up on the website.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers12
  • last minute move8
  • polite crew7
  • piano move4
  • no hidden fees4
  • labor only3
  • wall damage3
  • flexible timing3
  • disassembly assistance2
  • no damage to homes2

What the company says about itself

Taken from PittMovers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…rniture Moving Moving Help Terms of Use Free Quote Blog My Subscriptions Book Online More”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • mapquest.comdirectory
  • yellowpages.comdirectory

Before you hire PittMovers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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