Platinum Express Inc.
Trucking company in Yuba City, California
Google rating
3.7
Ratings counted
85
Are 1 or 2 star
31.8%Well above typical
The rating breakdown
27 of the 85 ratings in Google’s published star breakdown for Platinum Express Inc. are one or two star.
Against other listings in Yuba City
21.8 percentage points higher than the middle of the 18 listings in Yuba City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 64.7% | |
| 4 star | 3 | 3.5% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.2% | |
| 1 star | 26 | 30.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Platinum Express Inc. at 31.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Platinum Express Inc., counted by matching the words they used.
- Crew conduct3 · 27%
- Items missing or never delivered1 · 9%
- Booked by one company, moved by another1 · 9%
Counted across the 11 one and two star reviews we have read for Platinum Express Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Did a load with their brokerage back in August. Never got paid and their excuse was the person who handled brokerage, Tim (May his soul Rest in Peace), had passed away 2 weeks ago. Then 2 more loads I did with them in September. …
A couple of years ago I went on with platinum. I'd been hauling freight for many years without accidents, no tickets, zero drug offenses. Stay away from this company, you'll regret it. The dispatch- Johnny- over there was a disrespectful punk who's never been a driver. He made fun of military veterans.. These clowns pissed me off to no end. I intentionally went through a weigh station in Washington state, and requested an inspection.
USDOT2587370 MC914579 CA467683 P115 Tail gated me dangerously, passing me illegally on two solid yellow lines. Passing multiple vehicles. Had the car in front of me slowed or stopped abruptly my 13 year old child and I could have been injured or killed. If a person has uncontrollable road rage and is willing to put others lives at risk they should have their CDL REVOKED AND SHOULD BE FIRED. Much respect to the good truck drivers. Shame on this one who has no respect for lives.
Worst truck driver I’ve seen in a long time. Platinum Express Inc. Unit P177, Trailer 1010 driving southbound on I-5 toward Bakersfield on August 5, 2026. Completely unprofessional and unsafe. Drivers like this should not be behind the wheel of a semi Absolutely terrible driving
Seen on of their drivers lose a set of trailer tires this morning in Stockton on i5. Caused an accident he never stopped he slowed down however I guess he figured out I was trying to get his trailer number and license plate number he sped up and took an off ramp into Stockton.
Frequently see company trucks exceeding the speed limit. Today, I saw one drive down my residential street, which is NOT a Truck Route and has clearly posted signs indicating that. Apparently it's okay to ignore the law if it gets in the way of your shortcut to highway 99.
Danger!!!!!!!! Drivers are careless! Office staff who answers safety line are extremely unprofessional. I was ran off the road by one of their drivers. Not only did he make no attempt to make any correction he continued to drive recklessly …
Teach your driver how to park properly truck number p 159 He took 3 parking spaces. And refuse to move couse "I can't go to the water". What is that even mean? How he's drive at the rain and snow?
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 43%
- Kept in touch2 · 29%
- Professional and courteous1 · 14%
Counted across the 7 four and five star reviews we have read for Platinum Express Inc.. A review can mention more than one thing.
In their own words
Always very communicative. Very friendly dispatchers and drivers. Reccomend using this carrier for your OTR needs!
I was in Washington, and the current load got cancelled. They booked me another load in Oregon to keep me moving and get the miles I need, they’re logistics team act quick.
Since day 1 they have treated me like family and have provided a way for me to make a living.i can take care of my family and do the things I need to do...thanks Johnathan fuller and Company 💪 💵 💰 …
This company was very fast compared to some other companies that that I’ve seen and I definitely recommend this company than others for it has nice employees also!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- driving17
- trailer5
- speeding4
- safety3
- communication3
- dispatcher3
- risk2
- company culture2
- customer experience2
- lanes2
What the company says about itself
Taken from Platinum Express Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…transportation needs. Secure Deliveries Guaranteed At Platinum Express, we ensure that eve”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…artners. Need Reliable Transport? Get a Free Quote Today! Request your free quote now and”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- yellowpages.comdirectory