Pleasant Moving Company
Its address is in Lakeville, Minnesota. It appears here because Google returns it for Eagan.
Google rating
5.0
Ratings counted
391
Are 1 or 2 star
0.3%Unusually few
The rating breakdown
1 of the 391 ratings in Google’s published star breakdown for Pleasant Moving Company are one or two star.
Against other listings in Eagan
5.6 percentage points lower than the middle of the 5 listings in Eagan we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 388 | 99.2% | |
| 4 star | 2 | 0.5% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.3% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pleasant Moving Company at 0.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pleasant Moving Company, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Pleasant Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unpleasant experience from a company claiming 20+ years of “professional” moving. The job took nearly twice as long as estimated, items arrived scratched, dented or broken, trash and cigarette butts were left behind, and they even spilled hydraulic fluid on the street without mentioning it, apologizing for it or offering to clean it up. Communication before moving day was good, but the move itself was careless, slow, and unprofessional and most definitely unpleasant — I would not recommend.
Joella, we’re truly sorry that your experience with us fell short of your expectations. As we discussed over the phone, we took your concerns seriously and made every effort to address them, including sending our team back to clean up the … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast13 · 57%
- Professional and courteous13 · 57%
- Careful with belongings10 · 43%
- Turned up when they said5 · 22%
- Price matched the quote2 · 9%
- Kept in touch2 · 9%
Counted across the 23 four and five star reviews we have read for Pleasant Moving Company. A review can mention more than one thing.
In their own words
Excellent friendly crew. These guys worked hard and fast. Great communication and on time at a very fair price. We would totally recommend!
Thank you so much for the kind words! We’re glad our crew could make your Eagan move smooth and stress-free. Our team takes pride in being friendly, on time, efficient, and keeping communication clear throughout the move.
It has been an absolute pleasure working with Pleasant Moving. I have used moving companies several times before both for in-state moves and across state lines. I would rank pleasant Moving among my best experiences. They were punctual, provided fair and honest pricing, nothing was lost or broken during the two moves they provided for me and were very knowledgeable about moving household furniture. You can tell they have many years of experience.
Thank you so much for taking the time to write such a detailed and thoughtful review! Reviews like this mean the world to us, especially coming from someone with extensive experience using moving companies both in-state and across state … More
These guys are great and I’d highly recommend them if you are looking for some professional movers. We almost talked ourselves into moving everything on our own, but decided to go with these guys. So glad we did! They showed up on time, carefully wrapped and loaded everything and placed each piece of furniture in its place at our new home. I think they could pass as interior decorators as well, as we liked how they set the furniture up so much that we didn’t move a thing from where it was placed in our new home.
Thank you so much for taking the time to share such an incredible review! It was truly a pleasure helping with your move, and we're so glad you trusted Pleasant Moving Company instead of tackling it on your own. Hearing that our team … More
Absolutely incredible moving company! They made the entire moving process so easy and stress-free. Everyone was incredibly friendly, fun to talk to, and genuinely cared about doing a great job. They were extremely careful with all of our belongings and made sure nothing was damaged. They moved us out of one place and into our new home in just SIX hours—record time! We couldn’t have asked for a better experience. The whole team was professional, efficient, and just all-around incredible.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup39
- kind staff36
- fair pricing21
- efficient movers13
- friendly crew7
- careful moving7
- treadmill moving5
- accurate quote4
- strong movers3
- flexible timing3
What the company says about itself
Taken from Pleasant Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…through the menu items. (612) 221 2050 Free Quote South Metro's Most Trusted Family-O”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…customers like family. Licensed, Insured & Transparent No hidden fees, no su”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…that treats customers like family. Licensed, Insured & Transparent No hidden fe”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“--> Pleasant Moving Company Family-Owned Local Movers Lakeville, MN & Sout”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“You'll be contacted shortly. 24/7 support Qualified Trained Team No Hidde”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial