Premium Movers Inc.
Mover in Roseville, California
Google rating
2.9
Ratings counted
9
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 9 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 4 | 44.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 11.1% | |
| 1 star | 4 | 44.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Premium Movers Inc., counted by matching the words they used.
- Damage to belongings1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Premium Movers Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Premium Movers ripped me off! I had the easiest move, just a few pieces of large furniture going about 5 miles down the road - they damaged every single item they moved with scratches all across the tip. My wood cabinet, my dining room table, my wall mirror, my bedframe, all have giant scratches across the top that cannot be repaired.
Too expensive for a small job that i can do myself in 2 hours lol. Wouldn't recommend anyone to use this company. Dont waste your hard earned money on them!
They moved extremely slow to make more hours. One of the guys had no idea what he was doing. Poor quality of storing and moving furniture
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 50%
- Turned up when they said1 · 25%
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Premium Movers Inc.. A review can mention more than one thing.
In their own words
We received the name of this moving company as a referral from our realtor, and we are still talking about how great these guys were — The owner, David, came to our house for an assessment, and was on time, friendly, and got a quote to us quickly. Upon moving day, the movers also showed up on time, worked quickly and efficiently (carefully wrapping all of our furniture in blankets), and his entire team were super helpful, friendly, and polite.
We hired premium movers on November 30th, and these guys were fantastic! They packed super fast, unpacked even faster, and knew boxes better then me and my family. Nothing got broken or lost. We are still talking , how fast these guys are, it’s insane! We will be hiring them again next time we move! Thank you Fave and team for helping us, and giving us the best experience!!!
GREAT guys! Horacio and Rodrigo did an amazing job today! Efficient and incredibly hard working. Will definitely use this service again!
A little more pricey than some, but we were waiting for escrow to close & get keys. They worked late to get some of our stuff moved in.
What the company says about itself
Taken from Premium Movers Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…heavy, delicate, and valuable items. Licensed & Insured: Your belongings are full”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and valuable items. Licensed & Insured: Your belongings are fully protected th”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…the Premium Price" Call for free quote 1 (877) 220-MOVE (6683) Home Our Servic”Raw text captured from the page, including any surrounding navigation.