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Pro Movers LLC

Moving and storage service in Hartford, Wisconsin

Google rating

4.9

Ratings counted

433

Are 1 or 2 star

3.0%Around typical

The rating breakdown

13 of the 433 ratings in Google’s published star breakdown for Pro Movers LLC are one or two star.

Against other movers in Hartford

This company3.0%
Typical mover in Hartford4.4%

1.4 percentage points lower than the middle of the 3 movers in Hartford we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
40894.2%
4 star
122.8%
3 star
00%
2 star
20.5%
1 star
112.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Pro Movers LLC at 3.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pro Movers LLC, counted by matching the words they used.

  • Crew conduct6 · 55%
  • Damage to belongings4 · 36%
  • Items missing or never delivered1 · 9%
  • Late, delayed or a no-show1 · 9%
  • Claim or refund went nowhere1 · 9%
  • Stopped responding1 · 9%

Counted across the 11 one and two star reviews we have read for Pro Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewMelissa M.6 years ago
We moved February 2020. it was a short distance around 10 miles. I was asked to pay in full prior to my service date I did so by sending the money thru cash app as that's what he requested. Terrence and one more person arrived LATE (4 hours late) with a smaller Uhaul truck than what he had promised. They took 3 hours to move boxes that had been moved to the door already and packed and sealed. They left my furniture for last and ended up not fitting all.
Reply from the business

We never did this job, we do not use U-Haul trucks for the delivery, we have our own, we do not have Terrance that work for us, please delete this review, we are not the company that this this job, We did not move any Melissa del Toro, will contact Google!

1-star Google reviewJ P.4 years ago
Good and bad in every service delivered. My experience was not expected as the posturing for business was high as usual. Items were lost and there were unscheduled stops on a truck we paid for to move our belongings. Items were lost and when I finished unpacking completely I reached out about what was missing. I was met with combative and aggressive behavior rather than working with me for a resolution. I personally wouldn't recommend them and it was almost as if their was something nefarious going on with them.
Reply from the business

We do not recall providing service to you, especially with this type of review, possibly service was provided from a different company and review left for us! Call us to discuss it! We are always open for a conversation!

2-star Google reviewPhilip L.Edited 3 years ago
Had to move with short notice and they were helpful in getting my stuff moved into a POD in a very short period. Unfortunately the actual loading was done poorly and lots of damage to nice furniture. Could have easily been avoided by simply using blankets. No response from the owner after numerous attempts to contact.
1-star Google reviewNaazae B.Edited 2 months ago
Was not satisfied with move items that I had for years were broken and movers stated things like my tv stand had to be broken down when I moved it for years and movers never broke it it’s almost impossible to take things like that apart my work desk was broken and snatched out the sockets , movers spent most of the time laughing and talking I’ve moved the same amount of furniture which is not alot with the same set up for years and previous movers always had my move completed within 2 hours and everything was…
Reply from the business

No such gaps, it is not true even with elevator involved, computer desk was basically destroyed before movers touched it, it was disclosed to you that it will not make it, particle board item that was falling completely apart!

1-star Google reviewD H.a year ago
Highly would not recommend this company. Owner is completely unprofessional and rude! He will try to hustle you out of additional money when he has provided a bill of lading/contract reflecting a zero balance due. He will persist by sending text messages threatening to send a balance owed to collections when service has been completed. Do not waste your time or spend money with such an unprofessional owner/business!
Reply from the business

Movers worked for almost 3 hours, company got paid for 2, this customer shorted, businesses be aware of this person not being paid for service! Balance will be sent to the collection agency!

1-star Google reviewTanika J.3 years ago
I thought I had to move immediately so I orginally called them to move my stuff to storage . Things changed and I didn’t need them that day so I told them I will keep in contact when I found a place . I found a place they told me I could move i Friday which I went ahead and booked the movers then the complex changed it to Saturday . I nicely contacted and told them about the change and the owner of this company cursed me out so bad because he felt like I canceled twice.
1-star Google reviewMaryan (.2 years ago
I would really love to give ProMovers LLC a five star review, but I can’t. The movers broke the arm on my father’s rocking chair - and have yet to apologize or try to fix the chair. The young men who moved my things in May learned a lesson that day - it will be up to them to incorporate the information. Only our good Lord will know.
1-star Google reviewCannonBall5 years ago
I would not recommend Pro Movers. They are very unprofessional and charged way too much for the little work they actually did. It was a family member who was an unfortunate customer.
Reply from the business

We didn’t have Cannon Ball as a customer, make sure you are leaving this review for the right moving company, we never provided services to you, you can check with us at [phone removed]

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous196 · 54%
  • Worked hard and fast163 · 45%
  • Turned up when they said105 · 29%
  • Careful with belongings46 · 13%
  • Kept in touch38 · 10%
  • Price matched the quote19 · 5%

Counted across the 365 four and five star reviews we have read for Pro Movers LLC. A review can mention more than one thing.

In their own words

5-star Google reviewMario M.11 months ago
Very professional. Hard working and considerate of my items. They communicated with me on EVERYTHING! i was able to trust them with my items while i had so many things to do. (Moving is hectic). Like set it forget it. If it sounds to good to be true, usually I don't go with it, but this time it really is that good! It was great working with them. On time and reliable. Can't beat there rates for the level of service that they provide. I am very very satisfied.
5-star Google reviewA. C.Edited 4 years ago
Great company overall. The crew was friendly, they got my items moved in a timely manner, and the price was very affordable compared to many local competitors. In fact, I had them move my items to a storage unit until my townhouse is ready and I rebooked them right away for that move as well. Thanks guys! Update 6/25/22: After 2 years, I utilized their services again and remain happy. Great value, careful consideration of your items, and quick service.
Reply from the business

Thanks Corbett! And thank you for being a repeated customer!

5-star Google reviewJessica H.5 years ago
Do yourself a favor and book this company for your next move! I made the mistake of initially booking a large, chain moving company for my move to the area- they quoted me a price and time frame (3 hours) based on the size of my apartment so I went ahead and booked their service for three hours. 48 hours before my move, that company told me that my move from a storage unit to a 1 bedroom apartment ten minutes away could take up to 7 hours (6 really, because 1 hour was for travel) and could end up costing 2.5 times…
5-star Google reviewJeri M.5 years ago
This was a great experience, all around. Alex responded within an hour of my request for a quote. The rates are very reasonable. The quote is what hooked me, to be perfectly honest. Alex kept me updated when the job before mine took longer than expected. I was fine with it, because I had prepared for that possibility. Raymond, Gerald, and Marquet (not sure how to spell your name sorry!) were friendly, efficient, super fast, and hard-working. Temperatures were in the 90’s.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • professional movers45
  • reasonable pricing24
  • friendly crew16
  • flexible scheduling8
  • quick move7
  • prompt arrival5
  • piano moving5
  • short notice availability5
  • punctual movers4
  • last minute move4
  • secure packing2

What the company says about itself

Taken from Pro Movers LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Moving Commercial Moving Storage Free Quote Reviews Contact Us RALEIGH MOVERS, RALE”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • dot.govgovernment
  • instagram.comsocial

Before you hire Pro Movers LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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