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Quick Movers BC

Moving and storage service in Richmond, British Columbia

Google rating

4.8

Ratings counted

225

Are 1 or 2 star

4.9%Around typical

The rating breakdown

11 of the 225 ratings in Google’s published star breakdown for Quick Movers BC are one or two star.

Against other listings in Richmond

This company4.9%
Typical listing in Richmond3.2%

1.7 percentage points higher than the middle of the 18 listings in Richmond we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
21193.8%
4 star
10.4%
3 star
20.9%
2 star
10.4%
1 star
104.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Quick Movers BC at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Quick Movers BC, counted by matching the words they used.

  • Crew conduct5 · 56%
  • Damage to belongings3 · 33%
  • Price rose after the quote2 · 22%
  • Late, delayed or a no-show2 · 22%
  • Stopped responding1 · 11%

Counted across the 9 one and two star reviews we have read for Quick Movers BC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAaron V.4 months ago
I had an extremely frustrating and disappointing experience with Quick Movers BC. Their team was highly unprofessional and showed a clear lack of basic competence and awareness. They parked their moving truck in a clearly restricted/non-parking area, which caused significant issues for residents trying to navigate the space. To make matters worse, they had their loading ramp left extended roughly 12 inches off the ground, creating a serious and completely avoidable hazard.
1-star Google reviewParneet R.a year ago
I had the absolute worst experience with this moving company. First off, they were over 2 hours late, which completely messed up our schedule. Then, when the mover finally showed up, he demanded extra money because he had to bring in another person to finish the move on time. We refused, explaining that the delay was entirely his fault, and that’s when things took a turn for the worse. The mover became incredibly rude, even threatening to leave halfway through if we didn’t pay the extra charge.
1-star Google reviewShailja V.a year ago
Terrible Experience with QuickMovers: I had an absolutely awful experience with QuickMovers BC and would highly recommend AVOIDING them. The movers showed up TWO HOURS LATE without any prior communication, which was incredibly frustrating and unprofessional. To make matters worse, they DEMANDED MORE MONEY than was initially agreed upon, even though the requirements for the move were clearly stated beforehand.
1-star Google reviewTameka S.5 months ago
Can't speak to the quality of your movers but I can speak to the quality of one of your drivers. This man was parked right at the corner in the through lane so no one could proceed through the lights until the person in the left turning lane turned and provided space to maneuver around. Not a hazard light was in sight, in the least.
Reply from the business

Thank you for your feedback. We take safety and professionalism very seriously In this situation, our truck was parked in the designated area on the right side, which was the only available option for loading, and the building manager had reserved the spot specifically for our moving truck.

1-star Google reviewYahya M.Edited 11 months ago
Quick Movers - Hired them to move from vancouver to Washington. Worst moving experience ever!! Movers damaged my several pieces of furniture. Assembling was a mess!!.Unprofessional behavior. I had to call handyman to fix the furniture. Will never use them again. Avoid this company !! This is not a fake review.I see the name Tom in the below reviews.He is the manager. His pics are also seen
Reply from the business

This is a fake review. Quick Movers does not offer cross-country or international moving services, including moves from Vancouver to Washington (USA). The details mentioned do not match any of our past jobs, and no such customer exists in our records.

1-star Google reviewRuby L.Edited a year ago
Warning!! Most of the positive reviews are from fake accounts!! Dishonest business practices, a person named AL gave me one price to get me to sign up only for me to find out last minute about hidden fees. They also got the address wrong and were one entire hour late to the pick up. Not a trustworthy company, I was harassed with calls and messages daily until I signed up with them.
1-star Google reviewA4 months ago
terrible service. They were rude and short with us and all they cared about was getting our money. They were sloppy when handling our items and I noticed that they damaged our AC when throwing our stuff around probably. I also noticed some of our valuable items were missing. I'm pretty sure they stole it. I wouldn't recommend them in the least bit.
Reply from the business

Hi A, We take reviews like this very seriously, however we are unable to find any record of your name or this situation in our system. We kindly ask you to contact us directly with your booking details (name, date of move, and address) so we can properly investigate your concerns.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast121 · 61%
  • Professional and courteous81 · 41%
  • Careful with belongings40 · 20%
  • Turned up when they said36 · 18%
  • Kept in touch19 · 10%
  • Price matched the quote2 · 1%

Counted across the 199 four and five star reviews we have read for Quick Movers BC. A review can mention more than one thing.

In their own words

5-star Google reviewLimar J.5 months ago
I had a great experience with Quick Movers BC. The team was very professional, organized, and arrived right on time. They handled everything carefully and made sure all items were safely wrapped and protected during the move. The whole process was smooth and efficient, and their communication was excellent. I really appreciated how fast and well-organized the service was. I highly recommend Quick Movers BC to anyone looking for a reliable and professional moving company.
5-star Google reviewGayle L.4 months ago
Excellent communication, good price and movers arrived on time. Furniture handled carefully and moved items in place in good time.
5-star Google reviewjames M.11 months ago
At this point, Tom and his team might as well forward their mail to me because they’ve basically been part of my life these past two months. Three moves (yes, three… don’t ask, it’s been a time. once into storage, once out of storage into our new home, and once to move my father with Parkinsons into our new home.) and every single one has been handled like a work of art.
Reply from the business

That’s wonderful to hear — thank you so much! 😊 We look forward to serving you again soon. Quick Movers BC — your trusted moving partner. …

5-star Google reviewColette B.3 weeks ago
Abdul and his team remained calm, professional, and highly efficient throughout what could have been a very chaotic moving day. They were thorough in carefully wrapping all of our furniture and expertly loading everything onto the truck. I have used Quick Movers before, and once again they exceeded my expectations. I highly recommend them to anyone looking for a smooth, stress-free, and efficient move.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • quick movers15
  • professional movers10
  • last minute call6
  • careful packing5
  • efficient movers5
  • fragile item handling3
  • moving furniture3
  • junk removal2
  • house moving2

What the company says about itself

Taken from Quick Movers BC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…in White Rock Blog About Contact Free Estimate Menu Moving Services Residential Movers”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • birdeye.comreviews

Before you hire Quick Movers BC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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