Railside Storage Medicine Hat
Self-storage facility in Medicine Hat, Alberta
Google rating
4.8
Ratings counted
90
Are 1 or 2 star
3.3%Around typical
The rating breakdown
3 of the 90 ratings in Google’s published star breakdown for Railside Storage Medicine Hat are one or two star.
Against other listings in Medicine Hat
2.1 percentage points lower than the middle of the 16 listings in Medicine Hat we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 80 | 88.9% | |
| 4 star | 5 | 5.6% | |
| 3 star | 2 | 2.2% | |
| 2 star | 1 | 1.1% | |
| 1 star | 2 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Railside Storage Medicine Hat at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Railside Storage Medicine Hat, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Railside Storage Medicine Hat. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 38%
- Turned up when they said2 · 10%
- Worked hard and fast2 · 10%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for Railside Storage Medicine Hat. A review can mention more than one thing.
In their own words
Anyone looking for a storage facility this is your place. Nice sized units. Well maintained. Fair pricing. We had zero concerns with our contents being stored at Railside Storage. Super friendly service and eagerly answers any questions. I have nothing but good to say about this company. So if your looking for storage...this is the place. They won't disappoint. If I could give them 10 stars I would.
Thank you, Diane. It was a pleasure having you as a customer! I am delighted to hear that your experience with our storage facility met your expectations. Thanks for taking the time to write the kind words.
Prompt efficient service! Highly recommend Extremely clean units, with the rather unique very interesting floor pattern
Thank you Scott!
It was great dealing with Ryan at Railside Storage! I was in need of a container on very short notice and he made it all happen for me. Not only was he extremely prompt and fair, he went above and beyond and arranged delivery and worked hard to dig out the container in -30 weather! Accompanied the truck driver and made sure it was placed exactly where I needed it! He got it done in a couple days. Fantastic guy and great business to deal with! Thanks again!
Thanks for the review Jay! Was a pleasure to work with. Hopefully you get your renos done. Will be an amazing place for your family. Give us a shout anytime.
I used Railside Storage for 2 years had no issues at all very convenient to access. Very friendly service and upon move out helped as much as they could with suggestions. Very much appreciated. Cost was comparable to others and lots of units in their yard. Thanks for helping me.
Thank you Carolyn! You’re so welcome! Really glad everything worked out!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing6
- efficiency5
- cleanliness4
- careful handling4
- rented4
- easy access3
- clean units3
- reliable movers2
- kind staff2
- security2
What the company says about itself
Taken from Railside Storage Medicine Hat’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“-3390 Rent a Unit RS Medicine Hat, AB · Est. 2012 Medicine Hat's #1 Storage Facility”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…of my storage unit that I rented for over 5 years. I would highly recommend you guys for”Raw text captured from the page, including any surrounding navigation.