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Rambo 121

Mover in Buckeye, Arizona

Google rating

4.9

Ratings counted

306

Are 1 or 2 star

2.0%Unusually few

The rating breakdown

6 of the 306 ratings in Google’s published star breakdown for Rambo 121 are one or two star.

Against other listings in Buckeye

This company2.0%
Typical listing in Buckeye2.6%

About the same as the middle of the 11 listings in Buckeye we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
29797.1%
4 star
20.7%
3 star
10.3%
2 star
00%
1 star
62.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Rambo 121 at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Rambo 121, counted by matching the words they used.

  • Damage to belongings4 · 67%

Counted across the 6 one and two star reviews we have read for Rambo 121. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewElizabeth H.2 years ago
To whom it may concern, on July 28th your company came to my house and moved my upstairs furniture downstairs, in the process my banister was damaged. It was not covered and a couch was dragged across it which gouged it and caused the paint to be torn off of it. ONE week before you came out to move my furniture I spent 1000 having my banister repainted. I was assured in the moment that your company would take care of it. That I wouldn’t be able to tell it happened.
Reply from the business

Thank you for your 1-star review. We genuinely regret that we didn’t meet your expectations. Our team is dedicated to continuous training and improvement, and your feedback will be valuable in that process. While perfection is our goal, we … More

1-star Google reviewDesiree B.Edited a year ago
They worked fast and efficiently, very kind and made us and our children feel really comfortable!we have a large house and VERY heavy furniture and they were able to handle all of it. Edit:Unfortunately they scratched the newly painted banister moving our furniture. When trying to find a resolution to fix it they were difficult to reach out to.
Reply from the business

Thank you for sharing your experience again. We’re glad to hear that our team made you and your family feel comfortable during the move, and we appreciate the positive feedback on our efficiency and kindness. We’ve already taken your … More

1-star Google reviewLaurie M.a year ago
Our experience was not good with this moving company. Multiple items broken or damaged. We filed a claim with them due to large flat screen TV being ruined by being poorly packed, resulting in the TV falling off the load onto the freeway. They offered to pay 75.00 for a 4000.00 TV. Terrible service, never even received a phone call.
Reply from the business

Thank you for your feedback, and we’re glad you appreciated the crew’s effort. As a professional moving company, we always recommend proper packing materials, especially for high-value items like a TV.

1-star Google reviewJoel B.2 months ago
They broke my tv. One of the workers told me he was on parole. Another worker told me he was the owner and was on steroids that’s why he could lift so much. The real owner sent me to his insurance which hasn’t responded in over two weeks. Not the movers you want to use. Trust me.
Reply from the business

We take all customer concerns seriously, which is why we immediately provided the information needed to file a damage claim and begin the review process. While we respect every customer's right to share their experience, several … More

1-star Google reviewAsh D.2 years ago
Call this place to get a quote for a domestic move. Provide mileage of travel but the representative kept pressuring me to provide my home address. I didn’t feel I need to share my personal details before I committed. Horrible service and would not work with them in future

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast12 · 60%
  • Professional and courteous9 · 45%
  • Turned up when they said2 · 10%
  • Kept in touch2 · 10%

Counted across the 20 four and five star reviews we have read for Rambo 121. A review can mention more than one thing.

In their own words

5-star Google reviewThomas H.2 weeks ago
The 2 guys were very communicative and friendly. Efficient and easygoing process with the actual move.
Reply from the business

Thank you, Thomas! We appreciate you trusting Rambo 121 for your local move. We're glad our crew made the process easy with great communication, a friendly attitude, and efficient service. That's exactly the experience we want every customer to have.

5-star Google reviewSusanne W.3 weeks ago
Cheerful courteous crew, Josh and Simon, who were on time and very efficient. Highly recommend !
Reply from the business

Thank you, Susanne, for your wonderful 5-star review! We're so glad Josh and Simon provided the cheerful, courteous, and efficient service you deserved. Being on time and making every move as smooth as possible is what we strive for every day.

4-star Google reviewchester G.4 years ago
We had a small communication glitch but it was quickly resolved. Overall a great service. Two young men loading were very personable and worked hard at pleasing us. Met Oscar soon after trailer left. He was apologetic for the glitch. Will definitely use Rambo 121 service again. Thank You
Reply from the business

A small communication glitch is like a hiccup in a smooth symphony, but we're thrilled it got quickly resolved. Our team truly appreciates your understanding. We're delighted to hear the two young men loading your items were personable and … More

5-star Google reviewlea R.2 months ago
Wow. Great movers. JOSH AND TOMMY were great. They got the job done very quickly. I highly recommend those 2 for any move. Thank you Oscar for setting me up with such a great team. I was very worried about my ceramic statue and china cabinets.
Reply from the business

Thank you, Lea, for the wonderful review! We're so glad Josh and Tommy were able to provide the level of service you deserved and help make your move a smooth one. We know how important and irreplaceable items like ceramic statues and china cabinets can be, so we're happy to hear everything arrived…

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff32
  • professional movers7
  • affordability6
  • fair pricing6
  • junk removal5
  • careful handling of furniture4
  • no damages4
  • haul jobs3
  • fast moving2
  • careful loading2

What the company says about itself

Taken from Rambo 121’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…precision, and purpose. As a local, family-owned moving company in Arizona, our mission”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…safe, and stress-free. Get Your Free Quote Now! FAQ Home Our Services Areas We Ser”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…ustomers moving out of state. Licensed, Insured and Prepared for Buckeye Moves Rambo 12”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…and customers moving out of state. Licensed, Insured and Prepared for Buckeye Moves”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “0 x Award Winners 0 K Customers Served Since 2019 0 Overall Rated Award-Winning Buckeye M”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bizapedia.comdirectory
  • yelp.comreviews
  • bbb.orgreviews
  • chamberofcommerce.comdirectory
  • facebook.comsocial

Before you hire Rambo 121

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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