Razorback Moving LLC Springdale
Mover in Springdale, Arkansas
Google rating
4.9
Ratings counted
245
Are 1 or 2 star
2.0%Around typical
The rating breakdown
5 of the 245 ratings in Google’s published star breakdown for Razorback Moving LLC Springdale are one or two star.
Against other listings in Springdale
About the same as the middle of the 18 listings in Springdale we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 240 | 98.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.4% | |
| 1 star | 4 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Razorback Moving LLC Springdale at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Razorback Moving LLC Springdale, counted by matching the words they used.
- Crew conduct2 · 50%
- Late, delayed or a no-show1 · 25%
Counted across the 4 one and two star reviews we have read for Razorback Moving LLC Springdale. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Very unprofessional. My appointment for Saturday afternoon, didn't make it and rescheduled for Sunday afternoon. Again didn't make it and ignored my calls. I waited all weekend in an apartment that had to be empty Monday. No calls or apologies.
Hello Michael, We’re very sorry to learn of your recent experience and can certainly understand your frustrations. With a 96% referral rate, we can assure you this is not the norm. We appreciate your feedback on how we can improve the moving experience with Razorback Moving.
Overall bad experience. Crew arrived 5 hours late and put me and my family WAY behind schedule. Individual movers were nice people, but I would not recommend if you have a timetable for vacating a sold property.
Dear Curtis, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We're using your feedback to make some important changes to our moving service. Thanks.
I’ve used this company twice. Their teams are always polite and show up on time but would mainly say they struggle when it comes to speed and they are not careful. In both moves its either they lost screws for furniture or nicked furniture …
This is an unfortunate review. The reason my mover “dropped” the washer was because he ran into a kids toy on the floor. What you failed to mention in your review is that i refunded you a significant amount of money which i didn’t have to do.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 50%
- Kept in touch3 · 38%
- Careful with belongings2 · 25%
- Turned up when they said1 · 13%
- Worked hard and fast1 · 13%
Counted across the 8 four and five star reviews we have read for Razorback Moving LLC Springdale. A review can mention more than one thing.
In their own words
I appreciated the communication and professionalism we received from Razorback Moving. The crew reviewed the moving plan with us before getting started and kept us informed throughout the day. They wrapped the furniture carefully, secured …
⭐⭐⭐⭐⭐ I had a great experience with this moving company during my recent relocation. The crew was punctual, efficient, and paid close attention to every detail. They …
This moving company was a pleasure to work with. The team was professional, courteous, and kept me informed throughout the entire process. They handled my belongings with care and completed the move faster than I expected. I would definitely choose them again for my next move.
I was impressed by how smoothly everything went on moving day. The crew was friendly, well-prepared, and handled every item with care. They stayed organized and finished the job within the estimated time. It was a great experience from start to finish.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling of belongings9
- courteous staff7
- easy move4
- affordable4
- willingness to work4
- quote3
- punctual team2
- furniture moving2
- carefulness2
- careful wrapping2
What the company says about itself
Taken from Razorback Moving LLC Springdale’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“BABYGRAND PIANO MOVERS Contact Get Your Free Quote support@razorbackmoving.com Mon – Fri:”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…us today to get started! Licensed & Insured Razorback Moving LLC Springdale provide”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…moves to suit your unique requirement 24/7 365 moving service Competitive pricing”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…moving—contact us today to get started! Licensed & Insured Razorback Moving LLC Spri”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory