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Red Raider Moving | Residential Moving Service | Local Moving Companies

Mover in Amarillo, Texas

Google rating

3.5

Ratings counted

77

Are 1 or 2 star

35.1%Well above typical

The rating breakdown

27 of the 77 ratings in Google’s published star breakdown for Red Raider Moving | Residential Moving Service | Local Moving Companies are one or two star.

Against other listings in Amarillo

This company35.1%
Typical listing in Amarillo5.7%

29.4 percentage points higher than the middle of the 15 listings in Amarillo we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4558.4%
4 star
33.9%
3 star
22.6%
2 star
22.6%
1 star
2532.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Red Raider Moving | Residential Moving Service | Local Moving Companies at 35.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Red Raider Moving | Residential Moving Service | Local Moving Companies, counted by matching the words they used.

  • Damage to belongings9 · 35%
  • Late, delayed or a no-show4 · 15%
  • Stopped responding4 · 15%
  • Crew conduct3 · 12%
  • Price rose after the quote2 · 8%
  • Items missing or never delivered2 · 8%
  • Claim or refund went nowhere1 · 4%

Counted across the 26 one and two star reviews we have read for Red Raider Moving | Residential Moving Service | Local Moving Companies. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewShian Y.a year ago
Red Raider turned out to be more of a hassle than moving myself, and a lot more costly. The crew showed up an hour late, then overcharged me $200, knocked a hole in the wall of my brand new garage and stole our $350 vacuum. After taking a lot of my time and energy I was able to get the $200 back. I was also asked to go through the process of a claim for the wall and was told it would take 30 days to process and that they would look into the stolen vacuum.
Reply from the business

We are very sorry to hear about. May we have more info so that we can resolve issue and compensate. Red Raider Moving strives to give everyone 5 start treatment. Call or visit our website anytime! [phone removed] www.redraidermoving.com

1-star Google reviewvictoria P.3 months ago
The only reason they have 1 star is because I had to give at least one to move forward. I called the day before to confirm my move with Lindsey. She says, yes tomorrow at 9:00 and the guys will call 30 minutes before coming. Today, they didn't call and didn't show! I called her over and over and she finally answered the phone, only to act like she couldn't understand why the movers hadnt made it. She said she was gonna find out what was going on and then call me back.
1-star Google reviewPam R.5 years ago
I have two customers I recommended Red Raider Moving to help them since years ago they did an excellent job. They damaged furniture of both customers. One could not get them to respond. The other was reimbursed for damage at 60 cents per pound. That is ludicrous. I’m looking for new movers.
2-star Google reviewBrenna S.5 years ago
Bait and Switch. Use this company only if you want more stress added to your life and a sudden price hike two days before the move. I had been quoted one price when I booked with Red Raider moving. Two days before the move (and after the point where I could have scheduled with another company), they called and said that their rate had increased by $10/hr. I accepted this because I had no other choice. Then, on the day of the move, no one showed up! No one was at the office to answer my calls/return my voicemails.
1-star Google reviewDave W.3 years ago
We were set up for a move at 9:00 on a Saturday morning. No one showed up, so we called. We did not get a call back until 11:00. They told us that there 7 call ins and they would need to reschedule on Monday at 2pm. No one arrived again and when we were called we were told that the team would arrive soon. We waited until after 7pm and they refused to call us back. We let them know we would expect them to take of our move on Tuesday by email.
Reply from the business

Red Raider Moving strives to give everyone 5 star service, we are sorry we did not move you. Just to clear up a couple of things. RRMC did communicate with your wife and explained the severity of the situation multiple, multiple, multiple times.

1-star Google reviewKristin L.a year ago
This company moved my parents, and if I could leave a 0 star review I would! They were hired to move the whole house, and they left about 40% of everything which left my parents, who are not in the best physical shape, to figure out how they will finish moving! With what they paid, ($500 +$100 tip per mover) they should have easily been about to move the entirety of the contents of my parents belonging!
1-star Google reviewPaige W.4 years ago
DO NOT USE THIS COMPANY!!!! This company is so unprofessional! They stood us up twice in one day. They were suppose to come at 9am it took us almost an hour to get some one to tell us that they scheduled our appointment wrong and that they will come at 1pm. THEY NEVER SHOWED! We called for over an hour. Red raider didn’t call us back until 3:20pm to tell us no one is coming. Every mover we called today to get a replacement has told me that red raider does this all the time. DO NOT WASTE YOUR TIME!
1-star Google reviewErica G.10 months ago
Only 1 star because you have to. Scheduled on Monday to Move on Friday, she (the owner I assume) said you’re all set the will be here by 10:00 if not earlier. Come 10:20 Friday, no one has showed up, I called and left a message, no response, called 3 more times through out the morning, no response. The amount of time and effort wasted set us back in our planned move. We ended up calling Bomb City Movers they squeezed us in on Saturday, they were awesome!!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous14 · 34%
  • Worked hard and fast11 · 27%
  • Turned up when they said6 · 15%
  • Careful with belongings5 · 12%

Counted across the 41 four and five star reviews we have read for Red Raider Moving | Residential Moving Service | Local Moving Companies. A review can mention more than one thing.

In their own words

5-star Google reviewRobert R.a year ago
I was dreading my move from a 3-bedroom house to a new apartment, but Red Raider Moving Co made it a breeze! Their team arrived promptly at 8 am, carefully wrapped my fragile items, and expertly disassembled my furniture. The crew leader, John, ensured everything was loaded safely and efficiently. The move took less time than expected, and the final bill matched the estimate. Highly recommend!
Reply from the business

Thank you so much for the review. Red Raider Moving strives to give everyone 5 start treatment. Call or visit our website anytime! [phone removed] www.redraidermoving.com

5-star Google reviewJordan J.a year ago
I've moved a few times before but Red Raider Moving was hands-down the best experience I've had. The team was punctual, courteous and incredibly strong (I mean, they lifted my couch like it was a feather!). They took care of my fragile items with precision and packed everything with care. The move was faster than expected and the final bill was exactly what we agreed upon. No hidden fees or surprises. I'm so impressed with their service and would definitely use them again. Thanks Red Raider Moving.
Reply from the business

Thank you so much for the review. Red Raider Moving strives to give everyone 5 start treatment. Call or visit our website anytime! [phone removed] www.redraidermoving.com

5-star Google reviewKeshia R.2 years ago
The 2 guys that helped us were professional, SUPER quick and very nice guys. We just had them move the big heavy furniture and got it done faster than anyone else stated. They also have the best rate I could find. Thanks so much! Now I know why you guys are highly recommended.
Reply from the business

Thank you so much for using RED RAIDER MOVING! Please call us or visit our website anytime [phone removed] www.redraidermoving.com

5-star Google reviewWilliam E.2 years ago
Have used Red Raider a few times to move; always courteous and helpful. They have even picked up and delivered brand new furniture sets for us from that we purchased and didn’t want to wait for the store to deliver. Would recommend them to anyone.
Reply from the business

Thank you so much for using RED RAIDER MOVING! Please call us or visit our website anytime [phone removed] www.redraidermoving.com

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • nice staff24
  • polite movers4
  • courteous staff4
  • small furniture moving3
  • careful with furniture3
  • brand3
  • home moving2
  • fragile item wrapping2
  • crew2
  • office moving2

What the company says about itself

Taken from Red Raider Moving | Residential Moving Service | Local Moving Companies’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “Each client is provided its very own 24/7 moving concierge, and professional movi”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Storage Service Reviews Contact Us Free Quote Red Raider Moving Top Rated packing, lo”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “Movers Our commercial moving team has more than 25 years of industry experience & has comple”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Red Raider Moving | Residential Moving Service | Local Moving Companies

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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