Reliable Contents Services

My family is completely disappointed in this company. They broke a precious Grecian urn My dad bought back from Greece 40 years ago, Broke a glass desktop, And broke our ping pong table , which was in perfect condition , and they said it fell apart, And are not willing to pay the full value for replacements. They also scratched our bedframe, But the worst part is they gouged My wife's precious dining room table, Which was in perfect condition and she polishes frequently, accusing us of the damage, basically…

The Good: Their core service, which is picking up boxes in one place and then putting them back down in different location, was generally fine. Only a few items received minor damage. The Bad: The project manager assigned, Nathan Hommrich, dropped the ball at just about every possible occasion. Problem #1: mismanagements and threats. Nathan failed to submit a billing agreement to insurance company until the day before the scheduled move date.

Dont trust this company they have employees that are thieves, and at the end your the one to be blame because you didn’t remove your valuables thats what the person that answered the phone told me. My apartment complex hired them to move my items because we had a flood do to some sprinklers that damaged the building, but they failed to inform us that we had to remove anything of value because the Contents Specialist where going to be move are items to a storage.

We used reliable contents to move our belongings out of our home why we had our floors replaced. During the pack out they broke two of our TVs and our TV stand. They reimbursed us for the TV's but told us the TV stand isn't covered under damage because of the material is made out of. So their movers handled our TV stand broke our TV stand and then told us tough luck we're not replacing it.

Word to the wise!! Reliable Contents Servives is far from being reliable and should consider changing their name. We hired Reliable Contents for our quick turn-a-round project- 3 day pack out/ one day storage/2 day pack in and reassemble. Our invoice indicated payment was due in 30 days- however, we were required to pay 50% up front before they would begin our pack out and the other 50% before the pack in could occur!

We had water damage and had to have restoration company come do the repair. Reliable Contents was hired to move our furniture while new flooring was installed in our house. By our request, our furniture was not being moved off site but to another room in the house. The furniture that needed moving was 4 chairs, 2 side tables and a coffee table. Our stove, refrigerator, kitchen island, and dining table were to be put on casters to be rolled out of the way as the new floor was being put down.

I was a victim of a house fire, and reliable contents was hired to come in, inventory, and pack up my personal belongings to be restored from smoke damage. While the crew that came to the house was very kind, and took very good care in the packing of my belongings with care, (except for a broken chair during transit, which they fixed) the cleaning crew did more damage than than the smoke from the fire. It became very clear they do not know how to identify fine silk fabrics if they are without a garment label.

For the unimaginable price of $22K, because at 73, I am not able to manage packing and unpacking a house, and because I was told several times absolutely my belongings would be packed, wrapped, handled with utmost care and everything returned exactly as it was, I went with you. The exact opposite happened. Nothing was put back properly nor were electronics hooked up, my beautiful one of a kind table was broken (and I was told I would be reimbursed for "the replacement".