RentMart - Hamilton OH
Furniture store in Hamilton, Ohio
Google rating
4.8
Ratings counted
435
Are 1 or 2 star
3.2%Around typical
The rating breakdown
14 of the 435 ratings in Google’s published star breakdown for RentMart - Hamilton OH are one or two star.
Against other listings in Hamilton
About the same as the middle of the 15 listings in Hamilton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 409 | 94.0% | |
| 4 star | 7 | 1.6% | |
| 3 star | 5 | 1.1% | |
| 2 star | 4 | 0.9% | |
| 1 star | 10 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is RentMart - Hamilton OH at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for RentMart - Hamilton OH, counted by matching the words they used.
- Crew conduct4 · 50%
- Damage to belongings1 · 13%
Counted across the 8 one and two star reviews we have read for RentMart - Hamilton OH. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Been renting from them for a while. When on 2/3/26 one of their younger male employees calls to argue with me about my 15.00 weekly payment. You know because I’m behind on a 15.00 payment. Petty right? So while this dude is being very rude and CONDESCENDING about a payment that is not coming out of his pocket while I am trying to let him know I will make the payment in two days. He goes on to say well you should have let us know in advance.
CJ, I am sorry but we do not publicly respond to account-based situations. If your issue has not been resolved to your satisfaction, please contact the store manager, Jane. We are sorry to hear that your experience did not meet your expectations, and hope to see this is resolved to your…
Buyer bewear bought cash a forno French door fridge new and isnt even a year old and it completely went out cheap products for a profit should of known I over paid for junk and yes its still covered by manufacturer’s warranty but quickest they can be out for service is June so thats pointless
We are very sorry to hear of your service issue. You may still be covered by the manufacturer’s warranty. Since the item is paid off, you can choose to contact a local service provider yourself, or you may contact our store for assistance in finding an authorized servicer.
Unprofessional place mainly in Hamilton if I could give them zero stars I would . They are all liars . They are rude and they don’t help with anything . They came and got my washer and dryer and they didn’t turn off the water so my whole …
Chad and Charles were amazing! Thanks so much for everything! One thing I would mention is when one person is a bad apple, it spoils the whole bunch unfortunately. We all know who this is and once she is handled and gone it may start to …
Thank you for your business, and also for the shout out and five stars for Chad and Charles!
They came to deliver my furniture and saod they couldn't get it in the house. They refused to even take it outta the truck and try. I will never go to this establishment again
Sorry you were unhappy with the efforts of our crew.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 25%
- Turned up when they said1 · 5%
- Worked hard and fast1 · 5%
Counted across the 20 four and five star reviews we have read for RentMart - Hamilton OH. A review can mention more than one thing.
In their own words
Chad and Arnold delivered a large, beautiful recliner today from RentMart. They were on time, very personable, and did a great job! Thank you for great service!
Thank you Laura!
Arnold and Chad Are Very friendly, Speedy Delivery, Very Respectful of the home and placed my table exactly how I wanted it!!!! Thank you guys!!!!!!!!
Thank you Rina for the compliments and kind words for Arnold and Chad! The dining room set looks great - appreciate the pix and the review!
Arnold and Chad did amazing. I have a tiny entrance way she they managed to get my stuff into my new apartment
Thank you for the 5 stars and review for Arnold and Chad, Levin!
Chad and Arnold were outstanding. A great help they were. I will recommend them every time 😇 …
Thank you the recommend!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff26
- refrigerator8
- couch6
- rent to own4
- furniture setup3
- great deals3
- friendly team3
- living room set2
- bedroom set2
- fridge removal2
What the company says about itself
Taken from RentMart - Hamilton OH’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Quality & Options Service & Warranty Flexibility & Returns Costs & B”Raw text captured from the page, including any surrounding navigation.