Republic Moving & Storage
Mover in Temecula, California
Google rating
3.6
Ratings counted
34
Are 1 or 2 star
29.4%Well above typical
The rating breakdown
10 of the 34 ratings in Google’s published star breakdown for Republic Moving & Storage are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Temecula
27.0 percentage points higher than the middle of the 17 listings in Temecula we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 19 | 55.9% | |
| 4 star | 2 | 5.9% | |
| 3 star | 3 | 8.8% | |
| 2 star | 1 | 2.9% | |
| 1 star | 9 | 26.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Republic Moving & Storage at 29.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Republic Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 14%
- Crew conduct1 · 14%
Counted across the 7 one and two star reviews we have read for Republic Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst moving company ever!!! Took them 3 days to pack and move a three bedroom apartment. The movers were rude and not perfessional. One guy was constantly on his phone and telling us he was the best in the business, was talking crap on the other moving company that was moving someone else on the street but the other moving company packed and moved in one day. I would never ever recommend them.
Don't use this company. Worst experience ever. Two days before our scheduled move, they called and informed me they could not move us. Michelle was very pleased that she was able to get "George" to move us. I asked if "George" was a company, and she intimated that I should be grateful she got my move covered. George showed up with two U haul trucks and four teens. What a nightmare. They got in our refrigerator, took gator aid and beer without our knowledge. Several items are broken and scratched.
Scheduled a virtual consultation for a quote. After waiting for 20 minutes for them to call me for the consultation I called them. They apologized and said they forgot to put it in their calendar. They offered to reschedule me in an hour. I declined and decided to go with a different moving company who wouldn't forget to put me in their calendar.
I had many stuff yes for sure but last two previous moves I had more and it was very easy for me this time was nightmare. Paid over 1200 for 30 min drive . And so many stuff left that I'm renting a truck myself, all boxes were labeled but …
I booked a move with this company three months in advance. They guaranteed me my move date was on the calendar, we signed contracts and they took my deposit. They then called me the day before the move to reschedule it to the following …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 100%
- Worked hard and fast2 · 33%
- Turned up when they said1 · 17%
- Kept in touch1 · 17%
Counted across the 6 four and five star reviews we have read for Republic Moving & Storage. A review can mention more than one thing.
In their own words
The crew of Hector Ortiz, Dave, and Brian were very efficient, courteous, and professional during part 1 of our household goods delivery. My family was stressed due to numerous delays and a split pick up with a different company at our origin location but Hector and his crew were on time and very easy to work with during the first delivery to our new home. Hopefully we get them again for the second that will complete our move.
William, Rene and Israel (I believe is how you spell his name). That team was amazing! Very Professional and respectful! Communicated very well! Hard working group! No issues with this crew at all or them delivering our house hold goods. Definitely recommend this group! Five Star Service!
The crew of Hector Ortiz, Dane and Eric did an excellent job of loading/packing us for our long distance move. This crew took the time to do it right but didn't work slowly. We had a good size move and it was going overseas and had to packed into crates. They were very professional and got things done with speed but without rushing. I would hire them in an instant for a future move. Thanks for the great job!
I move a lot since I'm in the military. This company was good for the most part. The worst part was that some of my things arrived broken. The best part was the crew who dropped off and assembled my things together. A big thanks to Dereck and Jack for being helpful and professional.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job6
- efficient3
- military2
- household goods2