Richard's Moving Solution LLC.
Mover in Waterbury, Connecticut
Google rating
4.8
Ratings counted
38
Are 1 or 2 star
5.3%Around typical
The rating breakdown
2 of the 38 ratings in Google’s published star breakdown for Richard's Moving Solution LLC. are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Waterbury
5.1 percentage points lower than the middle of the 9 listings in Waterbury we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 36 | 94.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Richard's Moving Solution LLC. at 5.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Richard's Moving Solution LLC., counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Richard's Moving Solution LLC.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 70%
- Worked hard and fast9 · 45%
- Turned up when they said5 · 25%
- Careful with belongings5 · 25%
- Kept in touch3 · 15%
Counted across the 20 four and five star reviews we have read for Richard's Moving Solution LLC.. A review can mention more than one thing.
In their own words
Richard's Moving Solutions went above my expectations with my move from my condo to a new residence. I've had bad experiences in the past with other movers damaging my furniture so my experience with Richard's Moving Solutions was a breath of fresh air! The movers, Joe and Pop, were very professional and careful with my furniture and tv while being both quick and efficient.
Thank you for your kind words and a 5-Star review.
Richard’s team is always responsive and friendly. They show up on time and work quickly. I have used them twice in the past few years to clean up accumulated toys, electronics and old furniture, and I would highly recommend them if you have a big job or just want to free up some space with a spring or summer cleaning. Prices are reasonable, and you will feel relieved to have finally gotten rid of that stuff that was cluttering your home.
Dear Tim, We appreciate your feedback. Thank you so much for letting us serve you and your family.
Can’t say enough great things about this company. Scheduling with the office was a breeze and pleasure to work with! I had a move scheduled for Saturday and needed them to be at my storage unit for 8am. They arrived at 730 and were ready to roll. They sent three guys and had an extremely efficient system from unloading the unit, to loading their truck. They carefully brought everything to my new apartment, not dinging or scratching a single wall, door frame or piece of furniture.
Dear Dom, Thank you very much for taking the time to leave us a 5 star rating, it's very much appreciated. Thank you!
Richards Moving Solutions are the BEST!!! My mother recently passed and we had to move significant pieces of furniture out of a 4th floor apartment. They were very experienced professionals and coordinated which pieces were going to consignment, Goodwill, and recycle. Each piece was treated with great care and wrapped extremely well. They were very efficient and moved everything carefully and quickly. They were extremely nice to work with and the foreman Ryce (sp?) was great.
Dear Debra, Thank you for your valuable feedback. We appreciate your business and are committed to your satisfaction.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- big jobs5
- small furniture moving3
- professional crew3
- quick3
- junk removal3
- nice movers2
- kind staff2
- careful packing2
- friendly team2
- prompt team2