Roadrunner Self Storage
Self-storage facility in Las Cruces, New Mexico
Google rating
4.6
Ratings counted
55
Are 1 or 2 star
5.5%Around typical
The rating breakdown
3 of the 55 ratings in Google’s published star breakdown for Roadrunner Self Storage are one or two star.
Against other listings in Las Cruces
About the same as the middle of the 10 listings in Las Cruces we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 45 | 81.8% | |
| 4 star | 5 | 9.1% | |
| 3 star | 2 | 3.6% | |
| 2 star | 1 | 1.8% | |
| 1 star | 2 | 3.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Roadrunner Self Storage at 5.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 26%
- Price matched the quote2 · 11%
- Worked hard and fast2 · 11%
Counted across the 19 four and five star reviews we have read for Roadrunner Self Storage. A review can mention more than one thing.
In their own words
Excellent storage place to rent from. Great pricing and super clean buildings where inside units are located. Ample parking spaces with plenty of area to move large moving trucks around to unload items. Multiple stories and entrances, moving carts available for use. Staff was super nice and professional. Conveniently located!
Hi, Brandy, thank you for the review! Your feedback is appreciated.
I Needed A Storage ASAP Maria Was So Quick To Give Her 100% Customer Service… I Didn’t Have A Lock On Hand And She Said No Worries We Sell Locks And Purchased All I Needed For My Storage Rental Needs… Maria Is A Great Person That Has Very Good Customer Service…. I Highly Recommend This Location Road Runner Storage… 100% Customer Service Guaranteed…😃
Hi, Diane. Thank you for leaving us a kind review, we appreciate your support!
We had just moved into town, the house we leased sight unseen from New Emgland prior to moving to Las Cruces, was filty when we got here. We only had 1 day to find climate controlled storage before our stuff arrived. When we arrived at Roadrunner self storage, we were greeted by a very customer focused manager, Maria. While our need was short-term, she still helped us out! Thankfully we were able to find a beautiful home to move our things into. But, cant say enough positive things about this storage facility!
Hi, Chad. We are thrilled to learn that you had a positive experience with us, and look forward to helping you solve any and all future storage problems!
I am so blessed by all the help and expertise Maria has given me over the years. I was even able to store a baby grand piano. Her kindness and expertise and ability to solve problems and answer questions and the quality of the facility have made all the difference. Thank you, Maria! Thank you, Roadrunner!
Hi, Lydia. We are thrilled to learn that you had a positive experience with us, and look forward to helping you solve any and all future storage problems!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- manager9
- cleanliness7
- clean facility5
- answering questions4
- storage unit rental3
- convenience3
- number2
- fast paperwork2
- front desk2
- location2
What the company says about itself
Taken from Roadrunner Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“& humidity help fight mold and mildew! 24/7 Access Access your storage unit any tim”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory