Roblas Moving Services
Its address is in San Antonio, Texas. It appears here because Google returns it for Seguin.
Google rating
4.9
Ratings counted
498
Are 1 or 2 star
2.2%Around typical
The rating breakdown
11 of the 498 ratings in Google’s published star breakdown for Roblas Moving Services are one or two star.
Against other movers in Seguin
3.5 percentage points lower than the middle of the 3 movers in Seguin we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 484 | 97.2% | |
| 4 star | 0 | 0% | |
| 3 star | 3 | 0.6% | |
| 2 star | 0 | 0% | |
| 1 star | 11 | 2.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Roblas Moving Services at 2.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Roblas Moving Services, counted by matching the words they used.
- Damage to belongings6 · 67%
- Crew conduct2 · 22%
- Late, delayed or a no-show1 · 11%
- Stopped responding1 · 11%
Counted across the 9 one and two star reviews we have read for Roblas Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Incredibly careless and unprofessional work resulting in countless damaged belongings. We booked Roblas services to pack and load a moving truck and were incredibly disappointed to see how many of our belongings were destroyed. Heavy boxes and bins were stacked on top of each other crushing the contents below. Their negligence also resulted in a broken TV, damaged desk, and other large pieces of furniture in need of repair.
Had a move scheduled for first thing this morning and didn't show up. Called the number twice, sent a text message with no response. I then noticed a message that got sent to spam, it was all in Spanish, which I do not speak, but I think it said something about car trouble. By this point it was almost an hour past the scheduled time so I called and luckily found another company that could do a same day service.
Don’t know who is staging /writing all the raving reviews… they destroyed every piece of furniture. They didn’t shrink wrap anything and only after I asked they used my shrink wrap, my tape, my flatbed dolly, my wagon. Limited on pics I could upload. I paid for 7 hours for a 2 bedroom and garage. Destination movers upon unloading were concerned they placed 2 x 55’ tv’s in back of uhaul this after I to,d them they usually go on the walls of the trailer and after inefficient loading resulting my leaving behind $800…
Hello Christina! Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when things don’t go smoothly, and we apologize for any inconvenience this caused.
if I could give them a negative star I would. This moving company ruined my drive way, damaged my gym equipment and furniture. And when I asked them to be careful (CONTINUOUSLY) the workers laughed at me. In retrospect, I should not have paid them but I was hustling to move out of my home as I'm selling it. As a military combat veteran, I put priority on doing things right.
The crew that showed up did not wrap anything except the TV which they broke. They scratched up two of my tables and scratched the floor that was at the home we moved into. They will only pay $34 to fix my TV that cannot be fixed because its broken inside of the TV. The TV needs to be replaced. They refuse to pay for the repairs on one table because they said it didn't match the description that we sent. Just because they dont make that table any longer.
They were horrible!! Scratched several pieces of my furniture. Scratched and ruined my wood floor! And the worst thing is they broke the glass in my coffee table!! Instead of taking care of the glass, they laid it down in my front yard and then stepped on it and broke it!! They took the the table and promised to get the glass replaced that day! It has been a week now! Every time we call they have an excuse why it hasn’t been done! This is a terrible moving company! I don’t recommend them to anyone!
My wife set up to have movers come and move our furniture at 7am and its now 7:35 and still nothing. I dont know if punctuation means anything to your company but it means a lot to us because we had plans to be on the road today ASAP. We decided to move forward with other movers. I dont know who is giving the 5 star reviews on here, but do NOT believe them. Absolutely unprofessional.
I’ve used Roblas Moving Services three times in the past and even recommended them to others, so this was especially disappointing. I reached out yesterday for help and never received a response. As a returning customer, the lack of communication made me feel ignored and undervalued. Because of this experience, I won’t be using or recommending this business again.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast217 · 48%
- Professional and courteous214 · 48%
- Turned up when they said124 · 28%
- Careful with belongings64 · 14%
- Kept in touch37 · 8%
- Price matched the quote18 · 4%
Counted across the 448 four and five star reviews we have read for Roblas Moving Services. A review can mention more than one thing.
In their own words
Sebastian and Noland helped me unload stuff from my POD container and into my apartment in San Antonio 😃! It was pretty hot 🥵 and humid 😥. But they called me ahead of arriving at my apartment complex, and were extremely prompt and efficient in using their moving gadgets and dolly to unload my PODS container, and move my items up to my apartment unit. Both guys were such excellent and hardworking movers 😃!
I recently hired Robles Services LLC for my move, and I couldn’t be more impressed with the exceptional service they provided. From start to finish, Luis, Kamilo, and Jaider made the entire moving process smooth and stress-free. They were incredibly professional, efficient, and took great care of my belongings, handling everything with precision and care. Their attention to detail was remarkable, ensuring that everything was packed, loaded, and unloaded safely.
I recently had the pleasure of using Roblas Services LLC for the second time, and I can't recommend them highly enough. Both times, their team was efficient, professional, and incredibly reliable. They handled my belongings with the utmost care, ensuring everything arrived at my new home in perfect condition. Communication throughout the process was excellent, keeping me informed every step of the way. The team was not only respectful but also genuinely friendly, making the stressful moving process much smoother.
I recently had the pleasure of working with Roblas for my move from San Antonio to the Dallas/Plano area, and I can’t recommend them highly enough! From the moment they arrived, Santiago and Edgar impressed me with their professionalism and dedication. They took great care in wrapping and protecting my belongings, ensuring everything was secure for transport. It was clear they had a wealth of experience, as they navigated tricky spaces and heavy items with ease.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff38
- professional movers25
- reasonable pricing18
- fast movers15
- efficient movers11
- furniture moving6
- fast completion3
- loading time3
- careful handling of walls2
- reliable moving company2
What the company says about itself
Taken from Roblas Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…us 726-666-0116 We are Licensed & Insured Affordable Local Moving Company - San A”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Blog Contact us 726-666-0116 We are Licensed & Insured Affordable Local Moving Compa”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Areas: 1. Experience You Can Trust Since 2016, we’ve built a strong reputation as one”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…them efficiently. 2. 100% Customer Satisfaction Guarantee We’re proud of our 5-star Google rating”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“For You Roblas Moving Services offers more than 6 years of combined experience in the moving bu”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…your belongings. We’re available 24/7 to address all customer needs. Every Mo”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“U.S. to anywhere in the U.S. Call for a free quote. Learn More Packing & Pack Out Serv”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- yelp.comreviews
- facebook.comsocial
- instagram.comsocial