Roys Moving 1
Moving and storage service in Oak Lawn, Illinois
Its address is in Chicago, Illinois. It appears here because Google returns it for Oak Lawn.
Google rating
4.9
Ratings counted
167
Are 1 or 2 star
2.4%Around typical
The rating breakdown
4 of the 167 ratings in Google’s published star breakdown for Roys Moving 1 are one or two star.
Against other movers in Oak Lawn
About the same as the middle of the 8 movers in Oak Lawn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 159 | 95.2% | |
| 4 star | 2 | 1.2% | |
| 3 star | 2 | 1.2% | |
| 2 star | 1 | 0.6% | |
| 1 star | 3 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Roys Moving 1 at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Roys Moving 1, counted by matching the words they used.
- Items missing or never delivered1 · 33%
Counted across the 3 one and two star reviews we have read for Roys Moving 1. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 29%
- Turned up when they said3 · 18%
- Careful with belongings3 · 18%
- Worked hard and fast3 · 18%
- Kept in touch3 · 18%
- Price matched the quote2 · 12%
Counted across the 17 four and five star reviews we have read for Roys Moving 1. A review can mention more than one thing.
In their own words
This was our fourth time using Roys movers. Both Angel and Roy were great as always. Working with Roy from start to finish was a pleasure. Always answer my calls, Prompt replies, showed up on time, very professional, efficient, patient, and easy to work with. They took great care moving our furniture and made the whole process simple and stress-free. I’ll definitely keep using them and HIGHLY recommend them to anyone looking for reliable movers.
Hello Janice Lofton! Thank you so much for your 5-star review and continued trust in Roys Moving 1. We're over the moon to hear that our team, particularly Angel and Roy, consistently meets your expectations. We strive to provide … More
Roy moved me from Chicago IL to Portland ME with no damages, no stress, and he was extremely communicative the whole time. Before choosing Roy, I got quotes from at least 8 places and Roy’s price is very reasonable for the high quality of service. He is also a small business so he really was committed to a positive interstate move experience for me. Go with Roy, I’m so glad I did.
Dear Kate Hinkle, Thanks so much for leaving us such a wonderful review. We are thrilled that you loved your experience with Roys Moving 1. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work … More
Great team. We had more stuff than we told them but they accommodated us. So flexible, professional and reasonable price for the great aervice
Dear Monique Mordica, Thank you so much for your kind words and for granting us a 5-star rating! We're thrilled to know that you appreciate the flexibility, professionalism, and pricing of our service at Roys Moving 1, and your satisfaction … More
Roy and his team were amazing! Such a great guy! I truly couldn’t have asked for better movers. They handled every challenge professionally, including a last-minute surprise when we discovered there was no elevator for a third-floor move. They also went above and beyond by accommodating 10–15 extra boxes and additional items that weren’t originally planned. Communication throughout the entire process was excellent. Anytime I needed to reach Roy, he was responsive and available.
Dear Chloe Yocks, Thanks so much for your overwhelmingly positive and detailed feedback on your experience with Roys Moving 1. Your review further underscores our commitment to providing exceptional moving services, even in the face of … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling15
- personable staff13
- fast movers11
- seamless move7
- professional movers4
- last minute move4
- diligent team4
- reliable movers4
- accurate estimate2
- on time2
What the company says about itself
Taken from Roys Moving 1’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…with care and precision. Licensed and Insured Locally Owned and Operated Utmost Care”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…process with care and precision. Licensed and Insured Locally Owned and Operated”Raw text captured from the page, including any surrounding navigation.