Ryan moving service
Google rating
4.4
Ratings counted
70
Are 1 or 2 star
15.7%Well above typical
The rating breakdown
11 of the 70 ratings in Google’s published star breakdown for Ryan moving service are one or two star.
Against other movers in Irving
13.2 percentage points higher than the middle of the 7 movers in Irving we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 59 | 84.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.4% | |
| 1 star | 10 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Ryan moving service at 15.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Ryan moving service, counted by matching the words they used.
- Damage to belongings4 · 50%
- Items missing or never delivered2 · 25%
Counted across the 8 one and two star reviews we have read for Ryan moving service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I had the ability to give this company a 0. I would I am a customer home to find out that my computer printer was so late. Laundry soap was stolen and my cracked iPad so this individual said he’s going to repay me and I never been paid my on January 16 as I unpacked you off the year a lot of things are missing every Time I call he hangs up my wash and dryer was Damage where my pedestals were, I had a overstock of laundry soap that was taped with gorilla tape. They taped it and sold laundry soap out.
Sorry for inconvenience, we have been trying to reach you out but we can’t please give us a call and ask to talk to Ryan thank u
Disappointed with the service. I usually don’t leave negative reviews, but I felt I needed to share my experience. Unfortunately, the moving process was really disappointing. The team arrived late and began loading everything without any care no wrapping or protection for the furniture. Items were just placed into the truck roughly, and as a result, my office chair was damaged , tv chord was broken and my dining table ended up with scratches.
My first experience was awesome that was about 14 months about they did an amazing job so I hired them again this time but boy was I wrong. They fixed a flat rate for the move with I was ok with since they did the same the first time but this time it was new guys and they rushed thru and pretty much scratched every single piece of furniture I own. I only thank god my tvs made it in one piece. And as if that not bad enough the guy (not Ryan himself) had the audacity to ask for a $100 tip. I was just dumb founded.
Please be aware of these movers. Before you ask for them to help you move. Be aware that they run a chair ware house business. They will rip your chair if they see and know it is valuable. My secret lab chair was ripped by the movers. Before they ripped it one the guys said “oh, these are hundreds and thousands of dollars in Europe.” Do not allow them to move your desk as well. They broke my black desk and rip my gaming chair. They will offer to take your chair to fix it or a replacement out their ware house
Sorry for inconvenience as we spoke in the moving day ,we offered u 3 options First to fix it to send a specialist to repair it at ur home … More
I don’t recommend at all I didn’t even go over the two hours and they still charged me for three hours then on top of that the workers wasted a lot of time I went outside they stood in my breezeway talking for like 10 minutes knowing time is running out they are scammers I will be go elsewhere in the future
They damaged my dining table, kept 2 of my chairs, broke some of my China, also missing boxes. They offered to give me a discount on my next move. I would NEVER use or REFER them to anyone. Also the price is too high. They expect you to …
BREAKS YOUR FURNITURE AND DOES NOT HAVE INSURANCE!!! Hire a REAL moving company that has coverage for your belongings. Read all the one star reviews about how this guy breaks things and then tries to justify it. Beware!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 43%
- Worked hard and fast4 · 29%
- Turned up when they said2 · 14%
- Price matched the quote1 · 7%
Counted across the 14 four and five star reviews we have read for Ryan moving service. A review can mention more than one thing.
In their own words
“Rayan Moving made my relocation seamless and stress-free. The team arrived on time, handled my belongings with care, and worked efficiently. Their professionalism and attention to detail were outstanding. Highly recommend them for anyone looking for reliable and hassle-free moving services!”
Great moving company Thank u guys for your service ,good price and honest movers and fast
We were in a pinch. Ryan Moving Services PACKED a punch, and saved the day. Relocating from Texas to Pennsylvania. We had a major issue with our Penske Moving truck. It’s about 10pm at this point, and Ryan Moving is on the scene, driving over 2 hours to our location. These guys stepped in, and stepped up. We unpacked entire 16ft box truck, and they reloaded and packed a new one all in roughly 2 hours work. They were professional, personal, polite, and stepped up BIG TIME when we needed someone most.
Honestly as soon as I called they made me feel like a family I experienced the best customer service I ever had when dealing with moving companies, you don't have to worry about hidden fees, Thank you Sherif for making my moving experience go smoothly and stress free.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hard worker6
- careful handling of belongings5
- reliability5
- courteous staff5
- smooth move4
- fast workers2
- honest movers2
- short notice2
- skilled staff2
- job quality2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- birdeye.comreviews
- chamberofcommerce.comdirectory