S and S Moving - Movers New Orleans LA
Mover in New Orleans, Louisiana
Google rating
4.9
Ratings counted
110
Are 1 or 2 star
2.7%Around typical
The rating breakdown
3 of the 110 ratings in Google’s published star breakdown for S and S Moving - Movers New Orleans LA are one or two star.
Against other listings in New Orleans
About the same as the middle of the 20 listings in New Orleans we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 104 | 94.5% | |
| 4 star | 3 | 2.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is S and S Moving - Movers New Orleans LA at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for S and S Moving - Movers New Orleans LA, counted by matching the words they used.
- Items missing or never delivered1 · 50%
- Late, delayed or a no-show1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for S and S Moving - Movers New Orleans LA. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Showed up late. Disappeared for 2 hours during the job. Blamed McDonalds which made no sense. Told me there was something “wrong with me” when I questioned this. I also felt threatened by them when I said to just cut the job short and invoice me now. They said that’s not going to happen. Not sure what the hell is going on with this company but it was a terrible experience.
Thank you Please recommend us
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous49 · 47%
- Worked hard and fast36 · 34%
- Turned up when they said18 · 17%
- Careful with belongings14 · 13%
- Kept in touch4 · 4%
- Price matched the quote2 · 2%
Counted across the 105 four and five star reviews we have read for S and S Moving - Movers New Orleans LA. A review can mention more than one thing.
In their own words
Wow! I couldn't be happier that we chose S and S Moving for our recent move. On a scale from 1 to 10 on how nervous I was about the move, I was an eleven, but Woodie and his team put me at ease and handled everything beautifully. They were on time, efficient, careful, courteous and completely exceeded my expectations. If you are moving, skip the research and look no further. S and S moving is the crew you want!
Thank you, thank you please recommend us to your friends
Five stars are never going to be enough to express the magnificence of this company! I was in a pickle when the moving company, “All My Sons”, I initially scheduled days ahead and paid a deposit to, never showed up, nor called and just couldn’t seem to place me in contact with anyone to explain why no one showed up or called me the day of my move.
Recently used S & S to help move they were very respectful and on time treating my belongings with the care and protection making sure nothing was broke or damaged I will definitely be using them again for my future moving needs and highly recommend them to anyone thinking about moving. Fair price, fast work, polite and respectful employees that else could you ask for
Thank you for your review, Kennedy
The two gentleman I worked with today were very kind, respectful, and professional. They showed up a few minutes early and even called ahead of time to make sure that would be ok. They went over all the plans in detail with me and were very careful with all items but especially my sensitive items. Once furniture was loaded on the truck, they even asked to do a walk through the house with me to ensure there was nothing missed.
Thank you for your review of S and S Moving
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff17
- professional movers10
- promptness9
- quick moving3
- careful crew3
- easy move3
- affordable movers3
- reliable movers2
- seamless move2
- professional appearance2
What the company says about itself
Taken from S and S Moving - Movers New Orleans LA’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Quote S&S S&S Moving Services Licensed & Insured New Orleans Home About”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Orleans, LA S&S Moving Services Free Quote S&S S&S Moving Services License”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Parish Ponchatoula Tangipahoa Parish 24/7 Emergency Service Same-Day & Emerge”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“S&S Moving Services Licensed & Insured New Orleans Home About Services Servi”Raw text captured from the page, including any surrounding navigation.