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Your Movers

Mover in New Orleans, Louisiana

Google rating

4.9

Ratings counted

245

Are 1 or 2 star

3.7%Around typical

The rating breakdown

9 of the 245 ratings in Google’s published star breakdown for Your Movers are one or two star.

Against other listings in New Orleans

This company3.7%
Typical listing in New Orleans3.4%

About the same as the middle of the 20 listings in New Orleans we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
23495.5%
4 star
20.8%
3 star
00%
2 star
10.4%
1 star
83.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Your Movers at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Your Movers, counted by matching the words they used.

  • Late, delayed or a no-show3 · 38%
  • Stopped responding2 · 25%
  • Price rose after the quote1 · 13%
  • Damage to belongings1 · 13%
  • Crew conduct1 · 13%

Counted across the 8 one and two star reviews we have read for Your Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewScott C.9 months ago
For the most part, my experience was pretty bad. A 3 man crew was scheduled to move my condo to my new home. I was told they would be arriving around 9 AM, but they arrived at 10:45. After starting the process when they were supposed to be moving my items, they were on their phones and smoking cigs. I had to ask them to continue to do the work I was paying them for. I then started to move bed frame pieces myself to keep us moving.
1-star Google reviewJordan E.a year ago
I had a move scheduled for 8:00–9:00 AM. Everything seemed fine at first. Around 8:15, they let me know they would arrive by 8:40. When 9:00 came and they still hadn’t shown up, I decided to call to check in—no answer. I tried again at 9:30 and 10:00, still no response. At that point, I had no choice but to hire a different company. They never showed up and didn’t have the decency to inform me of what was going on.
1-star Google reviewKay L.a year ago
I reached out on a Thursday asking if I could be moved soon I was told yes , I had to be gone out by that Saturday to be out of town which I explained that and was told they can move me that Saturday , I received a text that morning saying how they were on jobs already and no truck was available to move me but if you knew you were booked up for the day why lie to a customer in need which stopped me from moving and getting to work , I checked uhaul they did have trucks available that was yet another lie.
1-star Google reviewMJ2 days ago
I hired Your Movers for a local New Orleans move and booked it with Brad, the owner, on Saturday, July 25, 2026. He confirmed the move date and time by text message and accepted a $128 deposit, which I sent through Venmo that same day. On Monday, July 27, he did not show up at the scheduled time. There was no call, no text, and no explanation of any kind. I called his personal and business numbers more than 15 times and sent multiple text messages that day. He never answered or responded to a single one.
1-star Google reviewKatea year ago
The worst, most unreliable moving company I’ve ever encountered. They were scheduled to pick something up from me at 10am. At 11am, they texted and said they were stuck in traffic, and would be there soon. Nobody ever showed up. I tried calling and texting the driver several times and never got a response. I also called the main number and left a message, and emailed the business. No one has ever responded to me. I wasted a whole day waiting on them, and would never recommend this company to anyone.
1-star Google reviewMarcella D.10 months ago
Scheduled an appointment to move furniture that a family member was bringing in town. Received a confirmation text with the date and time we agreed upon. Got a call from Brad the day before to confirm again, but the day of they no called and no showed. They did not answer any of my calls or texts inquiring about an ETA. Left me scrambling to find a last minute solution. Avoid at all cost.
1-star Google reviewKristin W.a year ago
Booked an appointment last Friday for 9AM. Brad called me the day before to confirm my booking appointment. NO ONE SHOWED UP OR ANSWERED THE PHONE. I called and texted from 9AM to about 10:45AM And this company completely GHOSTED ME. This business is a SCAM, do not recommend! They will leave you high and dry!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast100 · 44%
  • Professional and courteous88 · 39%
  • Turned up when they said62 · 27%
  • Careful with belongings34 · 15%
  • Kept in touch22 · 10%
  • Price matched the quote18 · 8%

Counted across the 227 four and five star reviews we have read for Your Movers. A review can mention more than one thing.

In their own words

5-star Google reviewTrish D.a year ago
These movers were great! Booked with Brad last minute when my initial movers fell through. They were able to work with my schedule, great communication throughout, showed up promptly, and had reasonable rates. They have rates available with or without a truck. They were extremely fast and efficient, yet careful with all my furniture and boxes. They were polite and courteous throughout and did anything we asked them to. I would use them again in a heartbeat and have already recommended them to others. 5+ Stars!!
5-star Google reviewBianca S.2 months ago
I used Brad and his movers for my move from Tampa to New Orleans and they were great. I looked into several companies and ultimately felt Your Movers was what I felt most comfortable with. Reasonable price. Very communicative and prompt. They drove up to Tampa the day before the move and stayed at a nearby hotel - and worked with me on a time change since my apartment’s service elevator wasn’t available until noon.
5-star Google reviewLydia H.a year ago
Loyal customer for life alert! New go to movers for everyone in NOLA. Just finished a same day move from Uptown to the Marigny, and Brad and Davante were the DREAM TEAM. They were so communicative leading up to (called and confirmed the day before on time, called to update when on the way) and then packed a 2 bed/2 bath house + outdoor furniture in UNDER 3 HOURS. Complete pros - everything was packed in nice and snug (including our flat screen TV) and everything was treated with utmost care.
5-star Google reviewYvette F.2 years ago
On yesterday I moved my things from my storage to a house. Brad and Devontae made the transition Super Duper smooth from start to finish. They not only arrived on time I was notified beforehand they were in route. Which I appreciate! Everything was done in a timely manner. This was the best moving experience I've ever had! I felt like I was being assisted by family. At the last minute I asked could an additional truck be unloaded and put in a specific place?
Reply from the business

Thank you for your amazing review Ms Yvette. We are happy to hear you had such an amazing moving experience with us. We strive to provide excellent service to all of our customers and make the moving process as smooth as possible. Thank you for your business and enjoy your new home.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficient movers13
  • professional movers12
  • fair pricing11
  • furniture moving8
  • last minute move4
  • diligent movers2
  • moving heavy equipment2
  • flexible scheduling2
  • prompt arrival2
  • time efficiency2

What the company says about itself

Taken from Your Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…an Your Movers . Your Movers is a local family owned and operated full-service moving compan”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
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    “⭐⭐⭐⭐ 4.9 Rating from 250+ Reviews GET A FREE QUOTE BOOK YOUR MOVE Why Your Movers? License”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…reservation(!) We are here for you 24/7 365 ready to make your moving day a suc”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “YOUR MOVE Why Your Movers? Licensed and Insured 100% Jobs with Damages 0.1% Satisfied C”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
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    “E QUOTE BOOK YOUR MOVE Why Your Movers? Licensed and Insured 100% Jobs with Damages 0.1%”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “✔️ Rated The Best In New Orleans Guaranteed Moving Date & Start Time Once a boo”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bizapedia.comdirectory
  • facebook.comsocial
  • yelp.comreviews
  • mapquest.comdirectory

Before you hire Your Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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