S-N-J's Mobile Home Specialist INC.
Contractor in Las Cruces, New Mexico
Google rating
4.8
Ratings counted
37
Are 1 or 2 star
5.4%Around typical
The rating breakdown
2 of the 37 ratings in Google’s published star breakdown for S-N-J's Mobile Home Specialist INC. are one or two star.
Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Las Cruces
About the same as the middle of the 10 listings in Las Cruces we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 94.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is S-N-J's Mobile Home Specialist INC. at 5.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for S-N-J's Mobile Home Specialist INC., counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for S-N-J's Mobile Home Specialist INC.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not recommend them. They never show up when they say they will. They took 6 weeks to come back to get me some steps and the. They put them in the yard and not at the back door where they belong. They would never give me straight answer or even answer the phone for that matter. The interior paint guy got paint all over the floors of my new house. The skirting guy can’t cut a straight line. They left the house a mess with paint, drywall and carpet trimmings. Just a bad ran company be careful.
Dillion we are sorry you feel this way. We made you aware that steps were on back order and behind, simply something out of our control. I apologize your home was left a mess, we will take this information and make sure we do our very best in the future.
Jim's crew did a good job of leveling my mobile in Trails West, on May 21, 2023. However, I have repeatedly asked for an invoice/receipt/warranty (via numerous texts and emails), and while he promised to do so, I am being completely ghosted. I'm not a happy camper, and cannot in good conscience refer S-N-J.
Hello, We do apologize as we are very busy, our office number is [phone removed]. Please speak to Stephanie and she will get that invoice to you ASAP. Thank you, SNJS
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 40%
- Price matched the quote2 · 13%
- Worked hard and fast2 · 13%
Counted across the 15 four and five star reviews we have read for S-N-J's Mobile Home Specialist INC.. A review can mention more than one thing.
In their own words
First off I want to Thank S-N-J yall are Amazing! If anyone one is searching for a moving company this one is the best. They are all Professional, Respectful and Very Hard workers! Thank you Stephanie and Jim, my home was moved 31 miles and everything went smoothly workers worked non stop to finish.
I had Jim and Stephanie move my tiny house in early August and they did an amazing job. It was a first for them to get a structure like that out of a warehouse and onto a flatbed trailer but Jim planned it well and it all worked flawlessly. They're an awesome father and daughter team who go above and beyond for the customer. It was such a pleasure to have them do this job for me. I highly recommend J&S -- great people, great value. We need more folks like them in this world 🥰.
Max thank you for your kind words. You were awesome to work with! Thanks for a unique opportunity! Blessing on your new adventure! … More
S-N-J’s Mobile Home Specialist is truly a top-notch business! Their team is professional, knowledgeable, and dedicated to providing quality service. From start to finish, they make the entire process seamless and stress-free. What really sets S-N-J’s apart is their commitment to the local community. They actively support community projects and small businesses, showing that they care about more than just their customers—they care about the people and businesses that make our area special.
I am beyond grateful for the service S-N-J's provided to my daughter on the moving of her mobile home. Their professionalism exceeded our expectations. The company's experience in navigating through rough terrain with an older mobile home was amazing. Not only are they professional but the compassion the owners showed my daughter goes beyond words. I highly recommend S-N-J's Mobile Home Specialist Inc for all your moving needs.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- family business3
- communication2
- value2
- mobile home set up2
- cleanliness2
- easy move2
- efficiency2
- kind staff2
- issue resolution2
- hard workers2