Safe to go Movers LLC

I am extremely disappointed with the service I received from this moving company. The movers were scheduled to arrive between 9–10 AM but did not show up until 11 AM. I had to call myself to learn they were behind schedule, despite being told they would provide a 30-minute notice prior to arrival. I requested three movers but only two arrived. One appeared to be under the influence, as he smelled strongly of marijuana and both behaved unprofessionally, yelling at each other throughout the job.

The movers were on time and they were nice, but they weren’t professional movers at all. Even though I said our condo had to be empty, they kept wanting to close up the truck and leave. I had to keep on them to be sure to get everything that was to be moved. When they were unloading, they scratched the floor in 4 places with the sofa. The movers acknowledged they did it & we should talk to James, the owner. I called James the day of the move and the next day.

Over $3500 damage, $1800 move that took 2 days (for a 2bedroom), no safety, concern or care from the movers to the owners! First the guys showed up late, high and with no masks. After they walked the property, they let me know that the owner did not tell them anything about also including storage in the move. They documented time of arrival and departure incorrectly-I was charged an extra hour for bad arrival/departure time, an extra 40 minute lunch and breaks in between.

Worst moving experience ever!!! Do not use these movers. Use anyone but them. I used them last week and they were about 2 hours late. One guy named JJ was nice, but the other guy complained the entire time and insisted on telling me every QAnon conspiracy theory out there. He complained the entire time. It was so uncomfortable. They ruined my sofa because they were acting like they did not know how to move a sofa.

Would absolutely NOT recommend. While the 4 men who did the move were very nice, they were ill prepared for the job. The owner did come to my house to do the initial estimate, but he did not provide the crew with enough blankets or shrink wrap. The equipment was old and in poor condition, and unfortunately, the movers hands were very dirty and left our furniture and the walls in our new construction home dirty. Additionally, there was a lot of damage to our antiques.

⚠️Horrible! Do not book them! Save your self! They never showed up! I had planned two sets of elevators an buildings for this move but they did not even bother to show up. I booked them a month in advance and they took a job earlier on the day that went over so they did not make it to my booking! Although I have called them many times in advance to confirm and double check the time and hour with them (even that day from 9am).

*I had a lot of old and rare furniture that was severely scratched up by these movers! They did not protect it in the truck. *When we tried to call about it, we could not get anyone to return our calls. I had to call from a different number to get them to pick up. *The owner laughed at me when I asked for a refund and offered to pay me $0.60 a pound for the damaged items instead.

They scratched up my table and broke a very expensive Murphy bed. While communication was great before the move, he will not respond now that he has his money. I even bought his movers dinner because, “James hadn’t paid them yet”. And to top off their wonderful service it took them twice as long and cost twice as much as quoted. Stay away!!!