San Angelo Transfer
Mover in San Angelo, Texas
Google rating
3.6
Ratings counted
13
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 7 | 53.8% | |
| 4 star | 2 | 15.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 30.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for San Angelo Transfer, counted by matching the words they used.
- Damage to belongings2 · 67%
- Items missing or never delivered1 · 33%
- Late, delayed or a no-show1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for San Angelo Transfer. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The worst movers ever. We’ve done this for 16 years and 3 overseas moves and this company was by far the worst we’ve seen. The owner out sources from the get-go. Inexperienced individuals in your home packing your belongings. The entire process was horrendous causing delays and enormous amounts of stress. We had to fight for anything from crates to be pack to having our stuff handled in a respectful manner. Above it all, our belongs we’re destroyed and stolen!! All electronics gone!
I WANT TO GIVE A MINUS TEN...50 YEARS OF MOVING WITH THE GOVERNMENT AND MILITARY...THEY BROKE, THEY DROPPED, THEY ARGUED, THEY LEFT HAVING PUT TOGETHER...NOTHING !!! NO BED, NO DINING ROOM TABLE. NO SHELVES IN THE BOOK SHELVES...THE TEAM LEAD LEFT AT 0800 SAYING HE WOULDBE BACK....NEVER HAPPENED...I CALLED HIM TWICE...WOULD NOT RETURN MY CALLS...BUTPICKED UP FOR ONE OF THE CREW AND REFUSED TO TALK TO ME. TOLD THE CREW TO LEAVE..
The company has been contacted multiple times regarding money due and has yet to help resolve getting it paid. This is a bad way in which to conduct business.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 50%
- Professional and courteous2 · 50%
Counted across the 4 four and five star reviews we have read for San Angelo Transfer. A review can mention more than one thing.
In their own words
Polite, knowledgeable, and respectful personnel throughout the entire moving process. Couldn't have been happier.
What the company says about itself
Taken from San Angelo Transfer’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“TX 76903 Call: 325-655-6100 Start your free quote now! Moving From Moving To NEXT 2015 Be”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“Lines for your move in San Angelo, TX Since 1933, North American Van Lines has been reco”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory