Savannah and Sons Moving Company
Google rating
4.8
Ratings counted
102
Are 1 or 2 star
4.9%Around typical
The rating breakdown
5 of the 102 ratings in Google’s published star breakdown for Savannah and Sons Moving Company are one or two star.
Against other listings in Savannah
1.1 percentage points higher than the middle of the 20 listings in Savannah we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 94 | 92.2% | |
| 4 star | 2 | 2.0% | |
| 3 star | 1 | 1.0% | |
| 2 star | 1 | 1.0% | |
| 1 star | 4 | 3.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Savannah and Sons Moving Company at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Savannah and Sons Moving Company, counted by matching the words they used.
- Damage to belongings2 · 67%
- Late, delayed or a no-show2 · 67%
- Items missing or never delivered1 · 33%
Counted across the 3 one and two star reviews we have read for Savannah and Sons Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I'm giving one star just so I can leave this review. DO NOT USE THIS COMPANY!!! They sounded all good when I called to get rates. Being that it was an actual local company I went with them with the thoughts of keeping money to our locally owned businesses. What a mistake. They were supposed to show up on a Sunday. When they didnt arrive at the scheduled time I called. There was a delay with a previous job, understandable.
This is very False to anyone who has read this review. Leading up to your move date you’ve constantly rescheduled up to 3 times. We never charged you for the constant last minute rescheduling.
Edit-- they removed the photos I posted of the numerous damaged pieces of furniture, broken dishes, etc. so I tried to repost. Do NOT use them. I am giving them 1 star simply so I can post a review. We have moved numerous times and have never had a worse experience than we did with them packing our house. There was no rhyme or reason to the way they worked. I actually had to show one of the guys how to properly pack dishes. if I wasn't closely watching a couple of the guys were on their phones constantly.
Oh Please!! They were hired to load a one bedroom apartment-already packed-into a U-Haul. They were supposed to be here between 8 and 10 AM. We worked all night to pack and wrap our furniture. At 9:38 AM got a call from These yayhoos saying they weren’t coming. We are moving out of state and now are delayed at least a day!!! This is now costing us another $500 for motel rooms and truck rental and having to get replacement workers. Don’t count on these idiots!
Hello Randy sorry you’ve had a horrible experience w/ a moving company in the Savannah area. However, this review does not reflect our company of how we conduct business. We have been servicing the Savannah and Low Country areas for over 10 years.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous57 · 66%
- Worked hard and fast32 · 37%
- Careful with belongings16 · 18%
- Turned up when they said13 · 15%
- Kept in touch10 · 11%
- Price matched the quote4 · 5%
Counted across the 87 four and five star reviews we have read for Savannah and Sons Moving Company. A review can mention more than one thing.
In their own words
I was referred to these movers by a friend and I see now why. I have used many moving companies in the past and SandS has been my best experience BY FAR. Carlos was responsive, professional, and communicative with all expenses. I left with exactly what he quoted, ZERO surprise charges after. Desmond, Xavier, and DeAngelou were exceptional. Friendly and careful with my belongings and even helped with things that weren’t on the original quote.
I was overwhelmed by how professional, courteous, caring, punctual, and efficient the movers at Savannah and Sons were during my move. With less than one days’ notice they moved the contents of my entire 3 bed/3 bath home from Savannah to Atlanta, and they completed the job in one day for an extremely fair price. They worked quickly and tirelessly and were so respectful of my family and our belongings. They even made sure our bed was assembled so we could have a good nights rest after a long day of moving.
I hired them to help me unload heavy furniture from a moving truck and carry the furniture up to a 3rd floor apartment. They showed up on time and worked very hard. They handled each piece with care, not bumping a single piece of furniture against a wall or anything. Throughout the time they were there, I didn't hear a single complaint, which I think is impressive in the summer heat. At the end of the job, they accidentally overcharged me. I did not notice the mistake.
Within the many decisions of my recent long-distance, interstate move, one of the best choices I made was asking Savannah & Sons to pack and transport my household. Throughout the process I could tell that Carlos, Isaac, and their team deeply cared about my needs, my schedule, and my satisfaction -- going above and beyond to earn my trust, and living up to their word on every front. From booking through the packing and delivery, they were easy to reach and thorough in all communication.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff15
- fair rate9
- careful handling of furniture7
- local move5
- fast packing3
- long distance move2
- detailed packing2
- fast loading2
- fast crew2