Schuster Storage, LLC
Self-storage facility in Kennewick, Washington
Google rating
3.8
Ratings counted
29
Are 1 or 2 star
27.6%Well above typical
The rating breakdown
8 of the 29 ratings in Google’s published star breakdown for Schuster Storage, LLC are one or two star.
Worked out from 29 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Kennewick
24.2 percentage points higher than the middle of the 18 listings in Kennewick we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 58.6% | |
| 4 star | 3 | 10.3% | |
| 3 star | 1 | 3.4% | |
| 2 star | 3 | 10.3% | |
| 1 star | 5 | 17.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Schuster Storage, LLC at 27.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Schuster Storage, LLC, counted by matching the words they used.
- Items missing or never delivered1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Schuster Storage, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not rent from them. Horrible owners. I used them after my divorce and everything I owned got stolen from my storage. When asked for cameras to be shown all the sudden non of them worked. Please don't waste your time renting from them like I did. I was not the only one who's had this problem with.
Worst place ever IMO! Poor accounting & billing practices.Jacked up prices, Threatened to change locks . Owners a complete A-hole. Belittled my wife & wouldn't listen to facts(invoices) or reason. Don't Go There!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- staff3
- rent2
What the company says about itself
Taken from Schuster Storage, LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…my items? Our locations are open 24/7/365. What size storage do you offer? Ye”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bizapedia.comdirectory