Smooth Moves
Mover in Kennewick, Washington
Google rating
4.6
Ratings counted
306
Are 1 or 2 star
9.2%Above typical
The rating breakdown
28 of the 306 ratings in Google’s published star breakdown for Smooth Moves are one or two star.
Against other listings in Kennewick
5.8 percentage points higher than the middle of the 18 listings in Kennewick we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 271 | 88.6% | |
| 4 star | 6 | 2.0% | |
| 3 star | 1 | 0.3% | |
| 2 star | 5 | 1.6% | |
| 1 star | 23 | 7.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smooth Moves at 9.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 80%
- Worked hard and fast3 · 60%
- Turned up when they said2 · 40%
- Careful with belongings2 · 40%
Counted across the 5 four and five star reviews we have read for Smooth Moves. A review can mention more than one thing.
In their own words
Smooth Moves did a fabulous job on our move. The estimate process was simple and quick. Then Teddy, Bobby and Onyx were on time, professional, and efficient. Everything was well wrapped, and they used extra care moving our vintage furniture. Once in the new house, they made sure everything was reassembled and exactly where we wanted it. Thank you, Smooth Moves!
Thank you for your review. I am glad to hear that they did a fabulous job.
Ulyses and Trell were very friendly and courteous. They made the transferring of our items very easy, and handled everything with care. After calling a few companies in Pasco, I was lucky enough to find this company who got me on their schedule within a day. Highly recommend for all your moving needs. Thank you!!!
Thank you for your review. I will let the guys know how courteous they are.
I had Teddy and Treal move all of my stuff out of my house today and into a storage shed while I await my new home. They are such hardworking, nice, professional men. They thoroughly wrapped everything for me. I absolutely appreciate the job they did for me. I will hire them to move me into my new home
Thank you for your review. I'm glad that they did everything professional. We will be here to help you move into your new home.
Yes! It is possible to move and NOT be stressful! I have to thank Mike and his well-oiled-machine-of-a-team...Nate, Javier, Jayden, Mark & Caleb. They exceeded my expectations and it's because of them I didn't implode with stress. …
Thank you for your review. I will let the guys know how professional they are.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff28
- furniture moving11
- estimate process11
- professional movers8
- quick move6
- careful movers5
- moving heavy items5
- piano moving2
- fast loading2
- hot tub moving2
What the company says about itself
Taken from Smooth Moves’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…efficient and affordable relocations. Since 2003, we've built a strong reputation in”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…idential Moving Out-of-State Moving FAQ FREE ESTIMATE Reviews Service Area Contact 509-460-81”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews