SD Moving Services LLC
Moving and storage service in Palm Desert, California
Google rating
4.1
Ratings counted
39
Are 1 or 2 star
23.1%Well above typical
The rating breakdown
9 of the 39 ratings in Google’s published star breakdown for SD Moving Services LLC are one or two star.
Worked out from 39 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Palm Desert
18.3 percentage points higher than the middle of the 17 listings in Palm Desert we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 29 | 74.4% | |
| 4 star | 1 | 2.6% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.6% | |
| 1 star | 8 | 20.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is SD Moving Services LLC at 23.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for SD Moving Services LLC, counted by matching the words they used.
- Damage to belongings3 · 33%
- Items missing or never delivered1 · 11%
- Crew conduct1 · 11%
- Stopped responding1 · 11%
Counted across the 9 one and two star reviews we have read for SD Moving Services LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We bought furniture from Mistys and was suppose to be delivered on Saturday to us but Sam from S&D said too many deliveries late in the day and will do it on Monday AM. My wife said fine.Called Sam, Monday to find out when and Sam said he would get right back to us. Here it is Tuesday afternoon and not a peep from Sam. If he broke something he should just admit it. He is ignoring our calls. This is a very unreliable company! Meanwhile we are out our furniture and will have to make a police report and sue them.
First off my apologies for any inconvenience that this may have caused you and your family, we here at S&D pride ourselves in prompt courteous carefulness with all customers and every job is taken very seriously, especially coming from Mrs. … More
They are the worst movers we ever dealt with. We have found a lot of broken items (which we still are finding) and we are missing enormous amount of items including cookware, linens, furniture etc... I keep on emailing and calling them and they are not responding. We will never recommend them!
One S&D trucks nearly hit us at a high rate of speed on E Palm Canyon. We were stopped at a red light and the truck couldn’t stop and went into the left turn lane at a high rate of speed and ran the red light into the opposite left turn lane and sped off He coukd have killed me and my wife and admitted it on the phone. Dangerous drivers. Beware for public safety and safety of your items they are carrying
This is something that I would expect yelp to post but I’m a bit shocked that Google would post something like this completely false statement from obviously a individual who must feel that he must be heard about a traffic situation that he … More
Started out great and friendly. Sam is the great personality front man. After my final move—broken ceramics, scratched antiques and a huge hole punched into my dresser—Daryl showed up to play bad cop and Sam was nowhere to be seen. To say I’m unhappy is an understatement.
I see why this company got a bad review….Steve said “we don’t need any help” & refused to go above and beyond what he does. …
Hi Jack we have no idea who Steve is or what you are referring to - what is this review in regards to ? We are residential moving company - we have no Jack Hoffman in schedule nor do we have any "Steve" working here. Must have the wrong service - please call ([phone removed]
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 58%
- Turned up when they said2 · 17%
- Worked hard and fast2 · 17%
- Kept in touch2 · 17%
- Careful with belongings1 · 8%
Counted across the 12 four and five star reviews we have read for SD Moving Services LLC. A review can mention more than one thing.
In their own words
I recently hired SD moving services to transport an extremely valuable and fragile antique piece, and I couldn’t be more impressed with their service from the moment. I contacted them their professionalism and attention to detail were evident they arrived on time came fully prepared with high-quality packing materials and took the time to carefully assess the best way to wrap and transport the piece.
SD Moving LLC did an outstanding job moving our grand piano and handling our residential storage. From the moment they arrived, it was obvious they knew exactly what they were doing. They treated the piano with incredible care, using the proper equipment and taking every precaution to protect it during the move. The team was professional, courteous, and worked efficiently.
Moving always provides anxiety and stress. Joe and James are phenomenal! James and Joe are simply the BEST! They are gentlemen, professional, personable and did an AMAZING job! Dealing with them actually made this move enjoyable. Such a pleasant demeanor, kind and they clearly care about the job that they do. Sam, the initial contact was extremely personable, pleasant a great listener. I would rate them a 10. I have already provided a referral for them. I want to say thank you to Joe, James and Sam.
Wow Renee thank you, thank you for the kind words and great review. So happy to hear your move went well and your happy thata the iceing on the cake. Sam
What can you say about perfection? I had the best experience with not only moving locally , they also packed and unpacked for us as well. Joe, Ramon and Ivan were all amazing every step of the way. Moving is stressful, yet they made it …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff4
- money2
- grand piano moving2
- careful handling2
- antique2
- moving-related packing2
- communication2
- moving company2
- punctuality2
- future2
What the company says about itself
Taken from SD Moving Services LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…allations, and Storage Solutions. Get a free quote CALL (760) 771-7804 20+ Years Experienc”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“804 20+ Years Experience Licensed & insured Local Coachella Valley Movers Secure St”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“WHY CHOOSE US Experience You Can Trust Family owned & operated in the Coachella Valley”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“ALL (760) 771-7804 20+ Years Experience Licensed & insured Local Coachella Valley Mo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory