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SeaPort Moving & Storage

Moving and storage service in Vancouver, Washington

Google rating

3.9

Ratings counted

40

Are 1 or 2 star

27.5%Well above typical

The rating breakdown

11 of the 40 ratings in Google’s published star breakdown for SeaPort Moving & Storage are one or two star.

Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Vancouver

This company27.5%
Typical listing in Vancouver4.4%

23.1 percentage points higher than the middle of the 16 listings in Vancouver we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
2767.5%
4 star
25.0%
3 star
00%
2 star
12.5%
1 star
1025.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is SeaPort Moving & Storage at 27.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for SeaPort Moving & Storage, counted by matching the words they used.

  • Damage to belongings6 · 60%
  • Items missing or never delivered3 · 30%
  • Booked by one company, moved by another2 · 20%
  • Late, delayed or a no-show1 · 10%
  • Crew conduct1 · 10%

Counted across the 10 one and two star reviews we have read for SeaPort Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDawn E.8 years ago
I used this company to mive my belongings from Portland Oregon to Phoenix Arizona. To say the least I WILL NEVER EVER USE THEM AGAIN. Quite a few of my belongings never made it or were stolen. They used a third party to unload my items and the guy insisted on a tip for the crew of 4 and himself. After they unloaded my things they had another job in Apache Junction and some of the crew said they didn't feel like driving that far.
1-star Google reviewAlexandra L.Edited 10 years ago
My pick-up movers were 2.5 hours late and took so long to load up all of my belongings it was well past dark when they left. They took things I had told them to leave and left things I had told them to take, i.e. pieces of the beds they took apart. They scratched the floors so badly I had to pay to have them resurfaced. The foreman couldn't explain any of the paperwork. Then upon delivery they were discourteous and had broken many items, i.e.
1-star Google reviewOregon A.9 years ago
Sorry you won't keep deleting this. The whole experience was horrible, your driver who delivered was rude, unprofessional, threatening, and left a huge ball of garbage in our garage even after politely being asked to throw it away, he stood on our boxes, ruining some of them, you underestimates the size of the load, so I had to leave some of my things permanently, and never did anything to apologize, make it right, or even tell me what you did to educate your driver. Broken items wasnt even the half of it.
1-star Google reviewNiris O.10 years ago
Hired them to move my car and some household things (studio apartment) to Arkansas from Washington by paying almost $2800. First, they claimed that they aren't brokers which is NOT true. Both the car and the household things were delivered by some 3rd party company which informed me that they are not a part of Seaport. Second, the household things took almost 3-4weeks to deliver (after lot of phone calls and follow ups). The other vendor that was moving the car, does call up and gives regular updates.
1-star Google reviewLindsi H.Edited 7 years ago
Made a contract with confirmation 6/29 and was told movers would arrive 7/14 between 0800/0900. I would be charged $180/hr for the first 2 hours and there was a 2 hour minimum. After the first 2 hours I would be charged $45 every 15 minuets there after so my move 1.8 Miles was going to cost me $1260. I agreed to this cost as I had no one else available to help. 7/13 I was called by George and told movers would arrive between 0900/1000 the next day 7/14.
1-star Google reviewBarbara W.9 years ago
If I could rate this company a zero I would. The packing up was fine, but the delivery was horrendous! The driver was not only late, based on his phone call, but he showed up with no others to help out. My partner and friend helped out for what remained of the day. I let the company know right away what was going on. They assured me that more workers would be hired for the next day to complete the move. Next morning, driver again late based on his phone call, and he again showed up with no help.
1-star Google reviewCourtney G.Edited 10 years ago
I would not recommend this company for long distance moves, and would not use them again for any size move. when I booked them, I was given a 14 day delivery window, based on negotiations prior to booking. Due to some date changes, they changed the 14 day delivery window but failed to notify me. When in my new home across the country, I contacted the company asking when my stuff would arrive, they told me at that time that they would not be doing a 14 day delivery window, but a typical 21 day window, and my…
1-star Google reviewvijay S.9 years ago
I have a very worst experience with Sea port. They committed me to deliver my package within 2 weeks and in worst case no later than 21 days. 2 weeks later I called them to know the status of my package they said it wasn't loaded will deliver soon, then I called them again after 2 days, Daniel simply said "we don't know when your package will be loaded but call you as soon as i know the details". 21 days have passed, still giving same message.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous12 · 44%
  • Worked hard and fast9 · 33%
  • Turned up when they said5 · 19%
  • Careful with belongings5 · 19%
  • Kept in touch2 · 7%
  • Price matched the quote1 · 4%

Counted across the 27 four and five star reviews we have read for SeaPort Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewTal S.10 years ago
I used Seaport Moving and Storage to move cross country from Portland OR to Belmont MA. They offered the best price by far, as much as $1,500 difference compared to some of the big ones who have horrendous reviews, with no compromise on service. They were courteous, friendly, and extremely prompt on both ends of the move. I was especially impressed with their unloaders who communicated in a timely manner, arrived exactly when they said they would, and did a super job, fast, careful, and helpful.
5-star Google reviewdiana H.2 years ago
The guys put in a lot of work and even pitched in once everything was set up and ready. Good value in terms of both pricing and service.
5-star Google reviewjayson M.7 years ago
So I read a bunch of reviews, and here is how my move went this weekend. 8/26/18 was move day. I got a phone call from dispatch saying there was an issue with our truck and they needed to come Sunday. On Sunday 3 wonderful Lithuanian guys showed up, loaded the truck and we were off to our new home. They even took into account I am disabled and they left me in my chair and loaded it last so I could get in the van and go with my family. The staff were funny and friendly, and they knew exactly what they were doing.
5-star Google reviewRon B.8 years ago
We just moved from Oregon to Arkansas. SeaPort Moving and Storage was fantastic. They came to the house in Portland exactly on schedule, carefully disassembled furniture (I’m talking about the bedroom set) and packed it for shipment. I was particularly concerned about a high value piano and antique bedroom set with large original mirrors (over 120 years old). Three weeks to the day later, the guys arrived in Arkansas with our belongings.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • cost7
  • boxes5
  • paying4
  • office3
  • driver3
  • professional staff2
  • antique2

What the company says about itself

Taken from SeaPort Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…auto and boat carriers, door to door fully insured Piano Movers From spinets to concert gr”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “…ecializes in Portland office moves with GUARANTEED pickup and delivery dates. We can move”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “GET A QUOTE Vancouver Movers Fully licensed and state regulated Oregon movers! SeaP”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • yellowpages.comdirectory
  • chamberofcommerce.comdirectory
  • yelp.comreviews

Before you hire SeaPort Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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