Second To None Moving
Google rating
4.0
Ratings counted
48
Are 1 or 2 star
25.0%Well above typical
The rating breakdown
12 of the 48 ratings in Google’s published star breakdown for Second To None Moving are one or two star.
Worked out from 48 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Omaha
22.1 percentage points higher than the middle of the 21 movers in Omaha we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 72.9% | |
| 4 star | 1 | 2.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.1% | |
| 1 star | 11 | 22.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Second To None Moving at 25.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Second To None Moving, counted by matching the words they used.
- Damage to belongings3 · 30%
- Crew conduct2 · 20%
- Items missing or never delivered1 · 10%
Counted across the 10 one and two star reviews we have read for Second To None Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Bad experience! Movers were late. Damaged bedroom furniture, tracked mud inside, got dirt on furniture, dropped stuff and some things are missing. The crew leader said "they would make things right", even if we signed the waiver and found something wrong. Wasn't the case! The customer service got worse from there. Didn't really apologize, said the damage was wear and tear, then said they'd send out a repair person. Two days later, called and said "we aren't doing anything for you".
I had a pretty bad experience with this mover one of individuals seemed to be trying to recover from the night before. The move I should not have taken 5 hours for a 1 bedroom apartment, but it did. I had to carry items up to my condo from the lobby because it was taking so long and the individual that seemed to dealing with a hangover struggled the entire move. When I called to discuss the owner Mark screamed at me, called me names and when I said I would write a bad he said I don't care...
Mr Gould...Two of our movers worked hard for you and delivered your household goods, which filled a 26 ft box truck to an 8th floor apartment with slow elevators. You never complained to anyone the day of the move or after until you realized the check you wrote for our services was returned by your…
We had our large things moved from a five bedroom, two story home into a climate controlled storage unit. There was a very knowledgeable man teaching two new employees. I beleive his name was Fabian- He was professional, he used straps to move my very expensive barn door dressers (I told him how important they were to me- I foamed the doors and wrapped the dressers myself), he explained everything to his two new employees in detail- no question- He was the best mover I have ever experienced! Jump forward 37 days.
Hired Second to None to move my appliances and couch, loveseat, and recliner. Fabian and his partner arrived to move my items at 9:30 and I had to leave at 10:30 to sign closing papers and they had only moved my washer and dryer and started moving the fridge to the truck. My cousin and child was home while they finished my move. Literally moved one house away so no drive time really. When I was on my way home my cousin called and said they damaged my fridge. Scratched the two doors in the picture.
**Updated review-I stopped in recently with a few questions because I wanted to hire them for our next move. One woman was occupied, on a call. So I asked the other woman one of my questions. She was very difficult to understand because of her accent, which isn't a big deal. But the fact that she was extremely rude IS a big deal. No thanks! Update- In response to the message from management. I did stop in and I did leave a review for the correct business. There were two women here the day I was in.
JP ... we are quite sure you have left a review for the wrong company. We have never had two women in our office and have had no one come by our warehouse to have questions answered about an upcoming move. 100% of our moves are serviced over the phone.
Never use them again. It took 3 men over 6.5 hours to move a 1300 sq. foot home. They were not efficient and were too busy on their phones. They also damaged some of our items. The movers lied and said they shrinked wrapped my tv, which they didn’t. They came up with every escuse in the book on how they didn’t do damages to a brand new door. I will never use this place or recommend it to anyone
This place has thief's working for them... Dont hire. If i could give negative stars i gladly would. What follows is a response to the reply I received.... Not everyone who lives in a house signs a contract for the move smart person.
Philip, I searched our database for your name and cannot find you listed as a customer. We have never had an issue with theft and have a strict policy of not hiring anyone with a criminal background.
Trying to get a hold of someone is a joke. They never return calls. Company wise I'd give them a 1. However all of the movers we interacted with were great! Very friendly, on time and respectful.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous17 · 61%
- Turned up when they said11 · 39%
- Worked hard and fast8 · 29%
- Careful with belongings5 · 18%
Counted across the 28 four and five star reviews we have read for Second To None Moving. A review can mention more than one thing.
In their own words
I would recommend Second to None Moving to *anyone* looking to move. Ty, the owner of the company, came to our house with 4 of his guys and they were incredibly professional, kind, and efficient. They came right on time. In one afternoon, they moved our entire 5-bedroom house, loading up a full 16-foot Pod as well as their entire semi-truck, which they moved to their storage. Even though it was in the dead of winter, they were careful to scrub their shoes outside before walking inside to minimize any dirt.
You and your family were a joy to work with as well! We look forward to helping you in the future. Thank you for the positive feedback, Daniel!
We used Second to None Moving for our house move. We had been in the house for more than 13 years so you can imagine how much we accumulated. The day was rainy and humid so my wife was concerned about our stuff getting wet and mud/water being tracked into our new home. Without having to say a word, the crew covered our furniture and made sure it was wiped down in the truck upon loading and unloading to make sure no water was on it. When they arrived at the new home, they put drop cloths throughout the house.
My family and I chose second to none based on their priceing. The movers were on time, polite and curtious. The movers that showed up were hard workers, asked if they could take a short break and said that if it would slow the time frame they didn't need to. They took extra care to make sure everything that had draws were wrapped as to not damage them. Any wood products were wrapped and handled with care.
We appreciate the feedback and hope you and your family are getting settled into your new home. Thank you for choosing Second To None Moving, Richard!
Brian and his co-worker were great. My schedule was cramped but they had no problem working with me. They showed up early & did an exemplary job of protecting my expensive wood furniture. They went out of the way to make sure everything went exactly where I wanted before unloading. After talking with Brian for a bit I found out they are a small company of little over half dozen employees. Because of that, they gave me professional work on an individual level.
Thank you for the feedback, Chuck!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff7
- truck5
- efficiency5
- kind staff4
- doors3
- polite3
- punctuality3
- communication2
- on time2
- attitude2
What the company says about itself
Taken from Second To None Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“To None Moving provides licensed and insured moving services across Nebraska, Wester”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…the job, Second To None Moving provides licensed and insured moving services across Nebr”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Logistics Services Contact Us for a Free Estimate Reliable Moving, Delivery, and Logistic”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- yellowpages.comdirectory