Sentinel Storage - Kamloops Okanagan (Self-Serve)
Self-storage facility in Kamloops, British Columbia
Google rating
4.9
Ratings counted
93
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
1 of the 93 ratings in Google’s published star breakdown for Sentinel Storage - Kamloops Okanagan (Self-Serve) are one or two star.
Against other listings in Kamloops
4.9 percentage points lower than the middle of the 17 listings in Kamloops we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 86 | 92.5% | |
| 4 star | 5 | 5.4% | |
| 3 star | 1 | 1.1% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sentinel Storage - Kamloops Okanagan (Self-Serve) at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 60%
Counted across the 5 four and five star reviews we have read for Sentinel Storage - Kamloops Okanagan (Self-Serve). A review can mention more than one thing.
In their own words
Very helpful and friendly place. They are very fair. They offered to move my location to a far more suitable and less costly option when they saw what I was storing. You can't ask for more than that.
Hello Ray, thank you for taking the time to share your wonderful review! Our team will be delighted to hear they could assist you so effectively. We appreciate your feedback and look forward to serving you again soon.
I use this storage facility to store my boat trucks and trailers. Sentinel is amazing in its efficiency to set you up make you feel like your at home. Monthly rentals are fairly priced and management made it easy to set up . Great job Sentinel 👏 …
Hello, thank you very much for your review and wonderful feedback! We are so proud to deliver such exemplary service, it's why we get up in the morning!
The ladies at Sentinel are very friendly, thorough and helpful! Their authentic customer service would have me refer them to anyone needing storage.
Thank you, Jil, for sharing your experience with us! We're thrilled to hear that our team made a positive impression with their friendly and thorough service. We appreciate your recommendation, and we look forward to welcoming you back soon!
Excellent customer service, friendly faces, and, Hayley helped with any questions. Highly recommend them.
Thank you, Jake, for sharing your experience with us. We’re thrilled to hear that Hayley and the team provided excellent customer service, were friendly, and were able to assist with all your questions. We appreciate your recommendation and look forward to welcoming you back soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency4
- polite staff4
- clean facility3
- secure storage3
- thorough staff3
- rates2
- thorough explanations2
- accessibility2
- dryness2
- office staff2
What the company says about itself
Taken from Sentinel Storage - Kamloops Okanagan (Self-Serve)’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Secure Facility : Monitored with 24/7 security and video surveillance . Free”Raw text captured from the page, including any surrounding navigation.