Smooth Move Pro
Google rating
5.0
Ratings counted
34
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 34 ratings in Google’s published star breakdown for Smooth Move Pro are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Rockford
5.5 percentage points lower than the middle of the 11 listings in Rockford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 33 | 97.1% | |
| 4 star | 1 | 2.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smooth Move Pro at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 42%
- Careful with belongings4 · 21%
- Worked hard and fast4 · 21%
- Turned up when they said3 · 16%
Counted across the 19 four and five star reviews we have read for Smooth Move Pro. A review can mention more than one thing.
In their own words
They were prompt and professional. Wrapped all the items they moved including a piano. Not an easy task. Everything was delivered unharmed and put where we wanted it put. Very polite very respectful. Give them a try you won't regret it.
Jeff, thank you so much for the opportunity. I'm glad we could get the piano and your other belongings delivered safely.
Joe and his wife Shannon were incredibly kind, professional, and easy to work with! They’ve cleaned two different properties for us and left both looking like new. Smooth Move Pro responded quickly to my request and scheduled us right away, …
Angie from Smooth Move Pro, thank you so much for the kind review. We are very happy we could assist with your two cleanings.
I cannot say enough good things about this moving company. They moved my mom and her 89-year-old twin from Lanark, Illinois to Schaumburg—a two-hour move—and were absolutely outstanding from start to finish. They carefully wrapped and loaded my mom’s precious collectibles, completely emptied the house she was moving into, hauled unwanted items to the dump, and even cleaned. Everything was handled with care, efficiency, and respect. What truly stood out was their kindness and hospitality.
Our favorite customer ever! Sandy, it was a pleasure meeting and working alongside your family. We appreciate the opportunity and were very happy your move went smoothly!
Shannon and Joe were amazing !! I was in a pinch and they worked me into their tight schedule. They hustled to clean my house before the movers arrived and I couldn't have been more appreciative. More importantly than how beautifully they cleaned my house, is that, both, Shannon and Joe are heartfelt, kind and genuine. 😘😘 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff7
- house cleaning6
- quick response5
- promptness3
- efficient team2
- quality of work2
- attention to detail2
- easy to work with2
- easy process2
- on time2